The Office of the Registrar seeking a Specialist who will be part of a team that serves as the primary points of contact in providing quality customer experiences for students, staff, faculty and all other customers seeking guidance for enrollment, registration, graduation, transcripts, transfer evaluation, and other general student affairs services.

This role is responsible for a variety of duties in the Office of the Registrar and Academic Records, including but not limited to answering telephones, greeting guests, processing records, registration and other aspects of the front desk operation.

This position serves as the initial contact for all guests and works closely with other areas within Student Affairs such as the Financial Aid Office, Admissions, Advising, Cashier's Office, Orientation & Student Success etc.

• Provide assistance to prospective, new and returning students.
• Provide information on registration, graduation, transfer evaluation, transcripts, and all processes surrounding enrollment.
• Maintain proficiency of policies and procedures within the Office of the Registrar and the College at large.
• Provide reception duties as well as telephone assistance.
• Assist students over the phone.
• Communicate effectively through in-person and email correspondence.
• Perform temporary projects and other duties as assigned by departments within the Office of the Registrar.
• Perform clerical functions that relate to registration, graduation, transfer evaluation, transcripts, enrollment processes and maintenance of student records.
• Provide a high level of customer service, answering calls, emails and in-person inquiries.
• Provide registration assistance to students, faculty and staff over the telephone, in person and email.
• Other duties as assigned.