Join an amazing team! This position plays a key role as the first point of contact for People & Workplace Culture (PWC) which encompasses Human Resources (HR). Individual will promote strategic goals of PWC/HR by aligning daily work and demonstrating a people-centered, service mindset. This position plays a key role in providing front desk coverage and participating in employee engagement initiatives.

Duties include but are not limited to:

• Greeting all incoming visitors, students, applicants, and employees with a smile.
• Delivering outstanding customer service by employing reflective listening, identifying needs, providing and/or investigating solutions, following up, directing to appropriate resource, and communicating to point of resolution.
• Answering basic process, form, and paperwork questions; answering and directing phone calls to the appropriate area or resource; filing paperwork and providing assistance with general office duties; maintaining work room supplies, cleanliness, and organization.
• Tracking and entering in-coming paperwork into spreadsheets and/or Banner (internal database system) to include generating "S" numbers in the system, updating information in the system, and verifying accuracy in both spreadsheets and data entered in Banner.
• Responding to general and applicant questions and assisting applicants with online application process and attaching documents.
• Completing ongoing special projects.
• Other duties as assigned.