If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider Craft Education as the next step in your career.

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.

At Craft, we're revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.

If you're looking to join the work-based learning revolution, we'd love to talk with you. At Craft, you'll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldn't be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you'll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Pay Range: $105,600.00 - $158,400.00

Job Description

The Senior Product Operations Manager is responsible for collaborating with leadership to identify, create, and develop processes and best practices for the Product Organization. As a key leader in creating the standard for cross-functional communication and visibility, you will surface the insights required to help our Product Organization define effective product strategies and function optimally.

Your collaboration with leaders and individual contributors from Product and UX creates excellent governance, continuous improvement of processes and communication, and most importantly, transparency throughout and enablement of the Product Organization. You help connect us with our users and business partners by creating and optimizing processes and best practices utilizing excellent communication methods. You empower our Product Organization by helping us find and remove our inefficiencies, and by helping us achieve better business and user outcomes.

Essential Functions and Responsibilities:

• Uses qualitative and quantitative insights to dig deep into workflows and product usage to drive both operational playbooks and tooling enhancements

• Leads cross-functional working groups to implement and support new system capabilities

• Standardizes documentation of Roadmaps, Strategy Reviews, Product Briefs, Vision Statements, Release Plans and Release Notes, Experiment Findings, Internal Product... For full info follow application link.

   

Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.