If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. Essential Functions and Responsibilities: * Analyzes existing processes to identify areas for improvement and optimization. * Uses data and metrics to evaluate process performance and identify bottlenecks, inefficiencies, and areas for enhancement. * Develops and implements process improvement strategies to increase efficiency, reduce costs, and improve quality. * Leads process optimization projects from initiation to completion, ensuring timely delivery and successful outcomes. * Develops project plans, timelines, and deliverables, and manages resources effectively. * Coordinates with process owners and cross-functional teams to ensure alignment and collaboration throughout the project lifecycle. * Works closely with stakeholders at all levels to gather requirements, understand needs, and gain buy-in for process improvement initiatives. * Acts as a change agent to promote a culture of continuous improvement and operational excellence. * Collects and analyzes data to identify trends, patterns, and areas for improvement. * Utilizes process mapping, statistical analysis, and other tools to support process optimization efforts. * Prepares reports, dashboards, and presentations to communicate findings and recommendations to stakeholders. * Develops and maintains process documentation, including process maps, standard operating procedures (SOPs), and work instructions. * Ensures that all process changes are documented and standardized where appropriate. * Monitors and updates documentation regularly to reflect process changes and improvements. * Fosters a culture of continuous improvement by promoting best practices, methodologies, and tools for process optimization. * Remains current with industry trends, technologies, and best practices related to process improvement. * Provides training and support to employees on process improvement methodologies and tools.

Knowledge, Skill and Abilities: * Knowledge of Lean and Six Sigma tools and methodologies. Including an understanding of statistics and statistical analysis techniques associated with continuous improvement. * Working knowledge/proficiency in project management processes and principles. * Problem solving skills with the ability to investigate appropriate resources and involve partners when appropriate. Future oriented and focuses on what is important to solve the problem. * Strong interpersonal skills with the ability to engage with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure. * Inherent adaptability with the ability to navigate ambiguity with ease. Tackles obstacles with curiosity. * Ability to take initiative and lead the way on improving performance and / or processes. *... For full info follow application link.

Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by fede ral, state or local law.