Summary Acts as a technical expert system network analyst under minimal direction of a manager or executive. Responsibilities Works independently performing multiple, varying and complex activates. Broad policies and objectives provider general guidance but require the innovation for developing new or modified procedures and approaches taking into consideration FAA policies, government-wide regulations, and industry standards. Acts as a liaison to Operations Support (AJW-1), Next Gen, and PMO in defining Enterprise needs/requirements to acquisition programs. Works directly with AJW-1 and PMO from development through implementation of new/ modified systems/services to insure operational readiness prior to integration into the NAS. Acts as an Enterprise expert in support of systems/services across the NASEO Directorate. Providers 24/7 operational support for NAS systems through monitoring, and overseeing critical services. Providers emergency technical assistance to return network communications programs and systems to operational mode. Monitors, analyzes, and troubleshoots telecommunication, computer, infrastructure and NAS OP-IP network problems within a NAS operations center. Responsible for systems administration and security on operational systems/services. Managers LAWN/WAN computer networks and communications systems. Oversees administration of LAN/WAN infrastructure and the resources on which it relies. Responsible for installing LAWN/WAN connectivity to support critical NAS Operations. Designs, configures, modifies, and maintains hardware such as hubs, routers, switches, cabling, servers, backup systems, interface cards, modems, etc., and software such as, operating systems, utility systems, and security systems, etc., in order to maintain optimal performance levels. Analyzes and tracks significant problems. monitors performance and performs upgrades and/or fixes to hardware and software as required. Monitors LAN/WAN data traffic to ensure that all data packets are being delivered to correct destinations. Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software. Monitors, troubleshoots, and coordinates service outages in a service Oriented Architecture (SOA) environment through the use of web services technologies. Maintains updated knowledge or networking protocols, experience in routed and frame relay network environments, virtual hosted environments, and experience with network management utilities. Prepares informational and technical reports and presents briefings to include issues, mitigation strategies, and recommendations. Remains current on-job specific knowledge and trends through training courses, workshops, seminars, and professional associations/publications. Obtains and maintains necessary certifications. Direct impact on the NAS. Requires Secret Security clearance. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Experience monitoring LAN/WAN data traffic to ensure that all data packets are being delivered to correct destinations. Qualifications must be met by the closing date of this vacancy announcement: ACT-ATO-24-AJWB130-92515. Some, all, or none of the applicants may be interviewed. Selection may be made from this announcement or from: Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to newly appointed or reappointed employees. In order to receive consideration for such a benefit, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave is at the sole discretion of the hiring organization, and granting such benefit is not an entitlement nor guaranteed to any newly hired employee. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); Demonstrated Abilities; Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA