Description

Schedule :Monday - Friday (40 hrs/wk)8:00 AM - 5:00 PM

Department : CX Product Team - 934

Primary Purpose :

Reviews, analyzes, and evaluates business systems, processes, and customer needs. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Works with developers to assist in transitioning software requirements into detailed system designs. Relies on extensive experience and judgment to plan and accomplish goals. May provide consultation on complex projects and is considered to be a top level contributor/specialist. A wide degree of creativity and latitude is expected. Provides secondary support services to assist in root cause analysis of complex issues. Provides secondary software testing services to support software development efforts. Establishes effective working relationships with customers, Process Engineers, management, validators, developers, and end users. About ARUP :ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions :

Works collaboratively with internal and/or external customers.

Documents and evaluates existing business processes and procedures using flowcharts, data flow diagrams, etc. as appropriate.

Documents business needs being satisfied by existing processes

Documents existing processes and procedures

Analyzes existing processes and procedures

May perform light (e.g., single department) process improvement analysis. Will refer customer to Process Engineer if more extensive work is warranted

Elicits and documents in writing: business, system, user, and functional requirements of IT solution.

Presents possible alternative approaches for a solution, clearly communicating both verbally and in writing to all stakeholders.

Brings parties to a consensus on the best alternative to effectively meet the business objectives eliminating unnecessary work, rework, and redundancy.

Designs and document the solution, including requirements, screen mock-ups, and flow diagrams.

Searches for and creates efficiencies by leveraging technology to create user-friendly solutions to individuals and other processes.

Assists software developers in producing detailed system designs and ensures the designs are consistent with the documented system requirements.

Coordinates consulting sessions with outside software application vendors when needed.

Other duties as assigned.

Physical and Other Requirements :Stooping: Bending body downward and forward by bending spine at the waist.Reaching: Extending hand(s) and arm(s) in any direction.Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.Continuing Education: Continual assessment of current literature and best practices.

Qualifications

Education

Required

• High School Diploma or Equivalent or better

Preferred

• Bachelor's Degree or better in Computer Science

Experience

Required

• With a high school diploma: ten years experience With a Bachelor's degree: eight years related experience

• Expertise in a variety of IT applications, concepts, practices, and procedures

Preferred

• Programming, software QA, and/or system design background

• Experience with revenue cycle management (RCM) in healthcare systems and data flows

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)