What's the role? The role of the Implementation and Service Specialist (ISS) is to manage the execution phase of the solution selling offering (ON!Track, Fleet Management, Health and Safety, Productivity Software, etc.). The role requires close partnership with internal teams of Solutions Consultants, Field Sales, and Operations to effectively deploy the implementation and elevate the customer experience. In this role you will also growing and protecting the customer value and return on investment through continuous activity and selling additional hardware, services and software within a specific geographical territory.

  Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

  What does the role involve?

*  Make outside, face-to-face business activities in relation to Tool Service Solutions growing a loyal customer base within a designated geographical area while strengthening the company's position or market share within the territory *  Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow Tool Service Solutions *  Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools *  Demonstrate consultative selling; convince customers that they have a need for a product or service *  Demo Hilti products and services in person, face-to-face, with customers *  Train the customer on Hilti Tool Service Solutions at all levels of the company *  Identify the key customer roles and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies *  Analyze and identify which customers to target, what criteria to use to select customers, and create business plans to identify customer potential and where service, software and hardware gaps exist in a customer's processes *  Collaborate with a variety of departments within Hilti to complete activities and achieve goals (materials management, logistics, credit, marketing, technical services, and customer service) *  Collaborate with field sales team in contract negotiations with customer; assess risk and reach profitable agreements and long-term customer engagement *  During Solution Implementations, define/manage overall project schedule; assign tasks/deadlines to project team as necessary during execution of work *  Represent Hilti in customer's project meetings and follow-up with existing customer platform to sell additional training services, webinars, and collect feedback from our key users. *  Additional duties as assigned     Up to 80% domestic travel, required. May be multiple weeks concurrently. ">Normal office conditions as well as simulated jobsite situations/conditions. Up to 80% domestic travel, required. May be multiple weeks concurrently.

Two percent of Hilti's annual net income is invested in projects of the Hilti Foundation.

    What do we offer? In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal... For full info follow application link.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.