Position Title:

Homeless Strategies Outreach Supervisor

Job Description:

We are looking for a Homeless Strategies Outreach Supervisor to join our Housing Stability Team, working with the Homeless Engagement and Response Team (HEART Team).

About the Position:

This position will primarily be responsible for supervising and directing programs and staff activities associated with Salt Lake City’s homelessness-related community engagement projects and communication.

The successful candidate will connect with internal and external partners currently engaged in homeless initiatives to assess community needs and develop comprehensive programs and solutions, while leveraging available resources.This is a professional position which requires the ability to understand and analyze complex data and present the information to citizens, boards, subgrantees, the Mayor, and City Council.

The ideal candidate will have graduated from an accredited college or university with a bachelor’s degree in Business Management, Planning, Finance, Public Administration or a related field and 2 to 4 years of experience in program administration duties related to homelessness outreach and services. Education and experience may be substituted on a year-for-year basis.

About the Team:

The Homelessness Engagement and Response Team (HEART Team), of the Housing Stability Division, is dedicated to fostering effective solutions and enhancing community well-being through the coordination of comprehensive responses to homelessness, including outreach to unsheltered individuals, connection to essential services, mitigating the impact of encampments, and providing neighborhood support for homeless resource centers.

Work Schedule:

This position typically works Monday – Friday from 9:00 a.m. – 5:00 p.m., but this position may be asked to work hours outside of these typical hours to attend early morning, evening, or weekend community meetings and events. Hybrid work may be available.

Position Salary Range:

E27 - $62,379/yr. - $85,156/yr.

This position is eligible for full city benefits, including:

• Health Insurance (95% of premium paid by city)

• Dental, Vision and Life Insurance

• Paid vacation and personal leave

• Six weeks of paid parental leave from day 1 of employment

• Retirement contributions toward a pension plan and/or 401(k)

• A robust Employee Assistance Plan (EAP)

• Up to $4,000 tuition reimbursement annually

• Discounted supplemental benefits like pet insurance and legal services

Learn more about our benefits here: https://www.slc.gov/hr/benefits-and-wellness/.

IMPORTANT: Early application submittal is encouraged. This position will be open until it is filled and may close at any time without notice.

Key Responsibilities:

• Oversee HEART Community Engagement staff and assist in the development and management of programs that coordinate services to people experiencing homelessness and the greater Salt Lake City community.

• Manage citizen participation, primarily MySLC reports, in coordination with the City’s Civic Engagement team, Housing Stability, Community and Neighborhoods Department, Mayor’s Office, City Council Office, and other City divisions and departments as it relates to city homeless initiatives.

• Manage the City’s homelessness-related concerns reporting database to ensure all concerns submitted are responded to quickly and appropriately.

• Partner with internal City divisions and departments, intergovernmental partners, homeless service providers, law enforcement, local businesses, faith-based organizations, and other organizations and committees to implement homelessness-related initiatives effectively throughout Salt Lake City, including City-coordinated activities, such as Homeless Resource Fairs.

• Develop briefing materials for the department and division leadership, and the Mayor’s office. As needed, create, and conduct formal presentations on homelessness-related issues to community groups, city boards and commissions, the Mayor, and the City Council.

• Evaluate and analyze complex projects to ensure the efficacy of programs surrounding homelessness.

• Participate on community boards, committees, and working groups that aim to end homelessness such as the Salt Lake County Continuum of Care and the Salt Lake Valley Coalition to End Homelessness.

• Meet with representatives of other city departments, public and private agencies to coordinate information and activities.

• Perform other duties as assigned.

Minimum Qualifications:

• Graduation from an accredited college or university with a bachelor’s degree in Business Management, Planning, Finance, Public Administration or a related field and 2-4 years of experience in program administration duties related to outreach and development. Education and experience may be substituted on a year-for-year basis.

• Ability to read, interpret and utilize grant regulations, City ordinances, and policies as they pertain to contracts, memoranda of understanding, and inter-local agreements.

• Ability to work well with individuals of diverse backgrounds who have differing objectives and priorities.

• Ability to communicate directly and concisely, for research, reports, and memorandums.

• Ability to manage and inspire staff members who are responsible for various operations of the division. Ability to clearly explain expectations to employees and follow-up with staff to ensure that the division’s goals are being achieved.

• Ability to work with other supervisors in Housing Stability to identify appropriate collaboration across the many operations to ensure customers are given quality and timely service.

• Ability to travel from one location to another.

Preferred Qualifications:

• Municipal government job experience.

• Experience with local homelessness-related services and planning groups.

Working Conditions:

• Light physical effort. Comfortable working conditions. Handling of light weights. Intermittent sitting, standing and walking. Considerable exposure to stressful situations as a result of human behavior.

• Intermittent exposure to stressful situations as a result of human behavior and the demands of the position.

• Occasional travel to project sites.

• Extended early morning, evening, or weekend hours may be required to attend meetings.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law. 

Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.

Position Type:

Full-time

Department:

Community and Neighborhoods

Full Time/Part Time:

Full time

Scheduled Hours:

40

Need help applying? Please call our Recruitment team at 801-535-6699 or email careers@slc.gov .

BENEFITSFull-Time roles with Salt Lake City Corp are eligible for a generous, robust benefits package including:

• Health Insurance (95% of premium paid by city)

• HSA or Flex Account (HSA – City contributes $1,000 - $2,000 annually into account, no match required)

• Dental, Vision and Life Insurance

• City-paid retirement contributions toward a pension plan and/or 401(k)

• A robust Employee Assistance Plan (EAP)

• Up to $4,000 tuition reimbursement annually

• Discounted supplemental benefits like pet insurance and legal services

• Wellness clinic for employees and their families

Paid Time Off

• 12 vacation days to start

• 12 paid holidays & 1 personal holiday

• Up to 80 hours of personal leave annually

• 6 weeks of paid parental leave to all new parents

• Additional time off credit possible for rehires or new hires coming from another public jurisdiction

VETERAN EMPLOYER:

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.

ABOUT SALT LAKE CITY CORP

Our Salt Lake City family serves a population of over 200,000. As an Equal Opportunity Employer, the City is committed to providing resources, access, and opportunity to all and continue to recruit and retain talented people from all backgrounds. Our employees make a real difference with the work they do every day and are actively shaping our beautiful City's future.

We aspire to shape a better community and workplace, and as such, we are committed to pay equity. We are proud to have achieved gender pay equity as a leader in the Utah community by creating a workplace where there is equal opportunity for all.

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.