Details

Open Date 02/05/2025

Requisition Number PRN15614N

Job Title Office Assistant

Working Title Guest Services Representative

Job Grade B

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 19

Full Time or Part Time? Part Time

Shift Variable

Work Schedule Summary

Hours and shift may vary. Some evening and weekend work is required.

Is this a work study job? No

VP Area President

Department 00340 - Red Butte Garden & Arboretum

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $13.50/hour including a free public transportation pass with employment.

Close Date 05/05/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

Join Our Team at Red Butte Garden!

Retail and Guest Services Representatives Wanted

About Us:

Red Butte Garden is a place of beauty, discovery, and connection. Join our Retail or Guest Services team and play a key role in creating memorable experiences for our guests. If you’re enthusiastic, reliable, and love engaging with people, we want you on our team!

Position Overview:

We are hiring for two roles: Retail Representative and Guest Services Representative. During the interview process, candidates will be considered for both roles, and successful applicants will be offered one position based on their strengths and team needs. All team members are cross-trained in both areas, offering flexibility in scheduling and the opportunity to contribute across both areas.

What We’re Looking For:

We’re excited to meet candidates who:

• Are friendly, approachable, and love engaging with people.

• Enjoy a dynamic, ever-changing environment.

• Bring reliability, enthusiasm, and a positive attitude to every shift.

• Are detail-oriented with a commitment to accuracy.

• Are available to work year-round, with increased hours during the summer months, including evenings and weekends.

What We Offer:

• Flexible, part-time hours, with more hours available in the summer due to higher guest volume and extended hours, and fewer hours in the winter. Great for students or those seeking a job with flexible hours.

• A friendly, supportive team where your contributions are truly valued.

• Valuable customer service experience in a dynamic and engaging environment.

• Fantastic benefits, including:

• UTA bus pass for your commute.

• Free garden membership and discounts on classes and gift shop items.

• Two complimentary tickets to our celebrated Outdoor Concert Series

Red Butte Garden is accessible via several bus routes that stop in Research Park and at the University Medical Center, as well as the Trax Red line, followed by a short walk or on-demand university campus shuttle. The campus shuttle offers a direct line to Red Butte Garden via the Sunnyside Route. For more information see:

• https://commuterservices.utah.edu/uta/

• https://commuterservices.utah.edu/campus-shuttle/

• https://www.redbuttegarden.org/directions/

If you’re an enthusiastic individual who loves working in a beautiful and vibrant setting, we want to hear from you! Apply today to become part of the Red Butte Garden team!

Responsibilities

• Welcome and assist guests, ensuring they have a positive experience.

• Sell admission tickets, memberships, and gift shop items with accuracy and efficiency.

• Provide helpful information about the garden, events, and memberships.

• Help maintain a clean and inviting space in both the lobby and gift shop.

• Work with your team to ensure smooth operations and an excellent guest experience.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

High school diploma or equivalency (one year of education can be substituted for two years of related work experience) required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.