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Salt Lake County Front Desk Office Specialist - Immunizations - Bilingual in English and Spanish Preferred in SALT LAKE CITY, Utah

Job Description

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.

Additional Benefits include:

  • Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution

  • Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees

  • Health Savings account with a county contribution up to $1200/year, Flexible Spending Account

  • 100% county-paid Long-Term Disability and Short-Term Disability option

  • Professional Development including professional membership fees paid

  • Tuition Reimbursement

  • Plus: Onsite medical clinic, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.

    For Benefits information Click HERE (https://slco.org/human-resources/benefits/)

    To estimate how much your pay and benefits could be worth use ourTotal Rewards Estimator (https://app.powerbigov.us/view?r=eyJrIjoiZmQ0MzYyMTgtODNjMS00NDQ2LTk0MGQtYmE4MTRiN2FjMzhhIiwidCI6IjY1MTY4MTYzLTA5M2ItNDAzNi1hYmRiLTdhMmQ2YjZlNDk0OCJ9)

    JOB SUMMARY

    Provides customer service and office/program support. Serves as the initial contact for customers, both in person and over-the-phone, for Division related information.

    MINIMUM QUALIFICATIONS

One (1) year of closely related experience directly related to these duties.

Preference will be given to applicants who are Bilingual in English and Spanish, and requires reading, writing, and speaking both English and Spanish fluently.

Due to the nature of this position, the successful applicant must pass a required pre-employment background check and subsequent mandatory background checks in accordance with current County Human Resources policy requirements.

A valid Driver’s License issued by the State of Utah may be required to operate a vehicle.

It is mandatory that all new hires receive the Tdap (Tetanus, Diphtheria, and Acellular Pertussis) vaccine before beginning employment or provide a copy of their immunization record prior to starting employment. The immunization record must show the vaccine name and date received.

Upon hire, a two-step Tuberculosis skin test will be required. The first will need to be placed prior to starting employment.

ESSENTIAL FUNCTIONS

  • Answers and directs incoming phone calls to appropriate staff.

  • Greets visitors and performs customer service functions.

  • Processes and issues monetary vouchers, certificates, and permits according to policies and procedures.

  • Researches problems and initiates resolutions utilizing existing policies and procedures.

  • Schedules functions, including client registration and client appointment reminders.

  • Distributes public health information forms and other program documents.

  • Analyzes and maintains program reports, logs, and lists.

  • Types and edits documents and makes appropriate revisions.

  • Processes, sorts, and distributes incoming and outgoing mail.

  • Maintains office equipment.

  • Performs anthropometric and biochemical duties, which include weighing, measuring, and performing a fingerstick procedure to obtain a small drop of blood for a hemoglobin result. (WIC only)

    KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Knowledge of:

  • Basic arithmetic calculations

  • Modern office practices and procedures

Skills and Abilities to:

  • Work with computer software related to job specific duties

  • Operate standard office equipment

  • Produce written documents, forms, and charts

  • Communicate effectively in English both verbally and in writing

  • Perform excellent customer service and work cooperatively within a team environment

  • Create and maintain records, files, and reports

  • Understand and follow broad objectives and instructions

  • Gather and condense relevant and useful information

  • Work with minimum supervision and act independently

Additional Information

Work schedule is Monday through Friday 8AM - 5PM, Wednesdays rotate 9:30AM - 6:30PM; disease outbreaks may affect hours as needed.

The Immunizations program operates five public health center locations. Coverage may need to be provided at other locations, rarely with same-day notification. Travel between locations may be required.

Job LocationsUS-UT-SALT LAKE CITY

Requisition ID2024-37390

of Openings1

Requisition Post Information* : Posted Date3 days ago(9/26/2024 4:13 PM)

SLCO Department (Portal Searching)Health Department

Location : LocationUS-UT-SALT LAKE CITY

Location : Address3690 S MAIN ST

Location : Postal Code84115

Position Type (Portal Searching)Regular Full-Time (Merit)

Requisition Post Information* : Post End Date10/12/2024

Grade010

Posted Min$31,764.00/Yr.

Posted Max$47,764.00/Yr.

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