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University of Utah Customer Service Specialist II in SALT LAKE CITY, Utah

my529 is looking for exceptional persons to join our team as full-time customer service specalist.About Usmy529 administers the State of Utahs 529 college savings plan and is consistently ranked one of the best 529 plans in the nation. As a quasi-governmental agency, we mix the stability of government with a goal-driven business environment. Sound financial management and expanded marketing have created substantial growth over the last several years. Our team of over 70 employees has a clear vision of growth and the teamwork needed to support it. You can learn more about us at my529.org. www.my529.org.What a Specialist DoesSpecialists receive inbound calls and answer questions about 529 plans. If youre selected, well train you so you can answer with confidence. As a specialist youll be making updates to accounts and writing letters to account owners, so you need to have basic computer skills and experience with programs such as Word and Excel.You will also spend time entering data, including working with numbers, so you will need to have a keen eye for detail and accuracy. Because youll be talking with account owners or others interested in our plan, you need to have excellent communication skills. As a member of our professional team, you will be joining a hard-working group that is serious about providing exceptional service to account owners.BenefitsWe offer a competitive hourly wage plus benefits, including:Health, Dental, Vision and Prescription Plans start on your first day of employment.Flexible Spending Accounts.Excellent retirement plans (At no cost to you, we invest 14.2% of your annual salary into a retirement plan!)Tuition reduction (50%) at the University of Utah after 6 months.Tuition reimbursement after 90 days for business related courses (approved by HR).Free Trax and Frontrunner passes.Free covered parking pass.Green initiative: $20.00 extra, monthly, for using public transportation instead of covered parking.Generous paid time off and sick leave.10 paid holidays.

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