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SALT LAKE COMMUNITY COLLEGE Coordinator 2, Student Success Advocate in SALT LAKE CITY, Utah

Under general supervision, the Student Success Advocate will assist the Orientation and Student Success Office in coordinating a comprehensive strategy for supporting a cohort of over 200 first-gen students to graduate from Salt Lake Community College (SLCC). Critical responsibilities for this position include connecting students to opportunities, leveraging technology, inspiring student motivation and purpose, and coordinating early alert interventions* *including a robust Summer Bridge Program for first year exploring students, English language learners and STEM majors.

As a member of the OSS team, the Student Success Advocate will benefit from being part of a caring team environment made up of more than 40 people, which includes professional staff and student leaders. OSS anticipates hiring one hardworking and energetic professional to help expand our team and continue to provide high-touch support for SLCC students.

Coordinate Early-Alert Interventions:

- - Utilize student retention theories to guide interactions. - Work collaboratively with departments in the Student Success Unit, Student Affairs, and Academic Affairs to case manage up to 250 students during the duration of the Summer Bridge Program. - Utilize MySuccess and work together with other departments to create meaningful student success interventions. - Meet regularly with other departments to discuss student success interventions and challenges that impact student retention and persistence. - Work collaboratively with others to implement a Summer Bridge Program and ongoing support services for new students starting at SLCC. - Develop procedures for student follow-up and engagement. - Work with the OSS Assistant Director to assess the effectiveness of services and create appropriate recommendations for improvement.

 

Inspire student motivation and purpose:

  • Provide individualized support to students who may be experiencing difficulty adjusting to the culture and norms of higher education or those facing barriers impacting their success and completion of the Summer Bridge Program.
  • Advocate for students facing barriers and connecting them to academic enhancement opportunities.
  • Assist students in accessing college resources.
  • Support various student processes, including applications, appeals, and scholarships.
  • Prepare and present student success skill workshops during the fall and spring semesters for Summer Bridge participants and other students at large.

Connect Students to Opportunity:

  • Partner with SLCC departments such as advising, financial aid, and career services.
  • Promote student success initiatives and connect students proactively.
  • Coordinate with Basic Needs Coordinator to support students accessing community resources.
  • Supervise part time staff who help connect students to clubs and campus resources.

Leverage Technology:

  • Document student interactions in MySuccess (i.e., SLCC's case management software).
  • Track raised flags, referrals and success plans using MySuccess and work with other departments to ensure students are being seen properly.
  • Other duties as assigned.
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