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Salt Lake County Control Room Operator Courts - Sheriff's Office in Salt Lake City, Utah

Job Description

Control Room Operator

$38,345.00 - $57,517.00 DOE*

*All job-related experience must be included on the resume portion for it to be considered in the salary offer.

" Working for the Sheriff's Office has been absolutely wonderful. I have had a great support system from my direct peers and leaders along with others in the department as we are working in a team environment. We work together as one to make a difference and display positive example to all.” - Current Civilian

JOB SUMMARY Operate and monitor the courthouse control room radio console, Computer Aid Dispatch (CAD) system, access control, camera system, duress system, intercoms, computer, and telephones simultaneously to maintain constant coverage and courthouse security.

MINIMUM QUALIFICATIONS Two (2) years of directly related experience (e.g., Law Enforcement, Facility Protection, Security, Dispatch, Corrections, Loss Prevention, Video Surveillance, Call Center). Must be a U.S. Citizen. Must pass the Sheriff’s Office required Drug Test. Due to the nature of this position, the successful applicant must pass a required pre-employment background check.

ESSENTIAL FUNCTIONS • Controls employee, prisoner, and court patron access to court holding, visiting booths, secure parking and other employee only secure entrances/areas.• Remotely monitors movement throughout courthouse, identifies emergency situations and calls for appropriate law enforcement and/or medical emergency response, and expedites access through the facility.

• Observes prisoners and staff during movement inside the secure areas, within holding cells and visiting booths. • Monitors all camera systems to detect and dispatch assistance for suspicious circumstances, emergencies and special events. • Responds to all system alarms, and intercom communications with prisoners and staff; facilitates emergency response following court security plans, site procedures and Sheriff's Office Policy. Page 2 of 3 • Receives and dispatches information utilizing the Computer Aided Dispatch (CAD) system and follows direction of supervisors or commanders to perform call out for specialized units. • Monitors and controls radio traffic within facility, including shutting down non-emergency traffic during a crisis. • Answers phones and assists in answering questions and requests from Judges, court staff, law enforcement and other court patrons. • Observes and participates in testing controls for alarms, doors, and elevators and monitors electronic security systems for alarms and problems. • Monitors and tests recording equipment for cameras; downloads and copies video. • Utilizes RMS, UCJIS and other databases to process law enforcement requests, verify warrants and NCIC hits. • Answers GRAMA requests, prepares statistical reports, audits databases for accuracy. • Monitors intelligence sources, does analysis, prepares and disseminates bulletins. • Prepares daily logs, reports and enters information into databases to capture activities. • Assists with background investigations, reference checks, employment checks, etc. • Helps create and maintain job specific policy, procedures and post orders

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Additional Information

Job LocationsUS-UT-Salt Lake City

Requisition ID2024-36858

Requisition Post Information* : Posted Date2 weeks ago(6/10/2024 12:19 PM)

SLCO Department (Portal Searching)Sheriff

Location : LocationUS-UT-Salt Lake City

Location : Address2001 S State St., #N1-870

Position Type (Portal Searching)Regular Full-Time (Merit)

Requisition Post Information* : Post End Date6/25/2024

Grade012

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