The HCI Help Desk is the central point of contact for all event support requests for the Huntsman Cancer Hospital and Huntsman Cancer Institute. The role of the Computer Support Technician (event support emphasis) is to provide support for all conferences and meetings. These meetings include virtual meetings primarily using Microsoft Teams or Zoom or on-site meetings requiring connections to large screen televisions, projectors, camera/speaker systems such as OWLs, and/or recording meetings and various other event support tasks.Position QualificationsMust be able to read, write, and speak English fluently.Excellent customer service skills.Strong teamwork and interpersonal skills.Excellent verbal and written communication skills and ability to express complex technical concepts in terms that the business unit can understand.Intermediate to expert level Windows OS troubleshooting and problem resolution skills.Strong Macintosh OS troubleshooting and problem resolution skills.Thrives in a somewhat unstructured hands-on environment that demands a consultative approach spanning multiple environments while maintaining a professional and empathetic demeanor.Knowledge sharing and coaching capabilities.Huntsman Cancer Institute is committed to cancer prevention, care, and survivorship for all communities within the area we serve which includes Idaho, Montana, Nevada, Utah, and Wyoming with impact worldwide.In your cover letter or during your interview process, we invite you to share how your professional experiences have prepared you to serve as a member of our team as we work to reduce the cancer burden experienced by all people and communities. This may include description of your prior experiences related to research, prevention, clinical care, community engagement/outreach, training, administration, or other areas relevant to Huntsman Cancer Institutes mission and this position.