Job Description

This role is based remotely but if you live within a 50-mile radius of [Warren, MI, Austin, TX, or Mountain View, CA facilities], you are expected to report to that location three times a week, at minimum.

This job may be eligible for relocation benefits.

The ideal candidate for Business Strategy Manager - Shopping Optimization position embodies GM’s Behaviors and brings an insatiable appetite to create personalized, industry defining experiences for our customers. Bringing a growth mindset, this position will lead the development of experience strategies aimed at personalized, engaging, profitable, long-term customer relationships resulting in greater share of wallet and brand affinity.

As part of the Vehicle Commerce team you will define and prioritize business requirements to meet objectives related to global digital vehicle sales. This position will be responsible for collaborating with multiple product and technical partners to build and deliver global strategy.

As customers continue to utilize digital resources for discovering, shopping & buying a vehicle, it is critical GM establishes a leadership position in the digital vehicle commerce space for our brands, customers, and dealers. This position will lead world-class digital experience for our customers, establishing strategic initiatives, simplifying complex experiences, and ultimately driving revenue for GM. This position requires someone who is a self-starter, fast learner and always thinks customer first. A progressive track record with a proven ability to lead change, collaborate and influence across all functions, effectively prioritize and thrive in an ambiguous / fast-paced environment is a must. Additionally, this position needs to effectively communicate and build deep understanding of business value and impact across the enterprise.

Additional Job Description

Key Leadership Requirements:

• Revenue generation: proven record in increasing revenue through planning, marketing, or selling digital products.

• Customer-First Mindset : leverage insights and build relevant strategies to drive preference and loyalty for GM. Experience leveraging customer segmentation and customer journeys to deliver relevant benefits and experiences to drive business results.

• Strategic Thought Leadership: possess business and strategic acumen with ability to communicate broader business vision to cross-functional and technical teams.

• Team Building and Leadership : track record of leadership and ability to lead / influence at all levels; strong partnership skills with a history of collaborating across organizational boundaries, working with and influencing others, and creating clarity from confusion.

• Outcome-Oriented: articulates desired outcome(s), able to asses and make difficult decisions quickly, and works collaboratively to create a path to achieve it.

• Business Acumen – Strong strategic acumen, P&L experience, agile decision-making, ability to formulate a strong POV and adjust plans strategically in a changing environment.

• Analytical - synthesizes complex or diverse information; uses intuition and experience to complement data; ability to effectively communicate and translate business needs to technical teams; proactively identifies and resolves problems in a timely manner.

Required Qualifications:

• BA / BS in Business, Marketing, Finance or related field

• 8+ years’ working in a fast-paced, high-volume consumer-facing corporate or consulting environment with responsibility for simplifying complex customer experiences

• Ability work / manage agency partners for benchmarking / strategic insights

• Passion for understanding the customer needs and delivering an exceptional customer experience

• Effective leadership style, compatible with the team culture: collaborative, flexible, innovative and results-oriented

• Strong personal skills to support organizational awareness & participation

• “Leadership” DNA: Able to motivate and inspire the team to accomplish our goals

• Ability to act as a catalyst for innovation and change

• Entrepreneurial drive / demonstrated ability to achieve stretch goals in a fast-paced environment

• Demonstrated ability to manage multiple projects / programs

• Proven performance management skills: setting clear goals and objectives, measuring performance, and providing guidance and direction to staff to improve performance

• Strong analytical skills with demonstrated ability to transform data into actionable information

• Must be able to think / act strategically and tactically

• Financial and business acumen in a range of functional areas (e.g., sales, marketing, customer service)

• Strong communication skills and ability to tailor communication style, frequency and approach for multiple audiences, including working teams, colleagues and senior executives

• Affinity to facilitate problem solving & collaboration

• Experience in establishing effective partnerships within and outside of the organization

• Experience working with geographically dispersed teams

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

• The salary range for this role is ($116,100-$181,600). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

• #LI-MO1

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

Explore our global location s

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.