Summary

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of the fastest-growing top 25 insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Our rapid growth is creating new, exciting opportunities from the top of the peninsula in Wilmington all the way south to Cape Charles, Va.

Position Overview

The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.

Primary Responsibilities, Our Commercial Lines Service Colleagues  . . . 

• Effectively manage a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time

• Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication

• Handle renewals, service requests, claims, billing and new policies

• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures

• Review all applications, policies, endorsements and audits for accuracy

• Coordinate expiration list with department manager to obtain renewal business information

Qualifications - our Commercial Lines Service Colleagues bring . . . 

• Bachelor’s degree or equivalent work experience - preferred

• Three years minimum Commercial Account Management experience - required

• Property & Casualty License - required

• Valid driver’s license and insurance - preferred

• Strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)

• Applied/Epic or similar agency management software experience - preferred.

• The ability to work independently and enjoy a high degree of interaction with team members.

• A self-motivated and driven personality

• A  sense of urgency and ability to work with and meet deadlines.

• Effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.

• The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information.

• Strong "E.Q." (emotional intelligence) and a professional demeanor and positive attitude

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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