Description:

• Greet, register, instruct and provide general assistance to patients. • Obtain demographic and financial information and enter/scan into computer system. • Relay any relevant medical and/or insurance updates/changes to appropriate departments. • Collect copay, co-insurance, deductibles and/or past due balances, post into computer system while maintaining and balancing cash drawer. • Assist patients with account questions, payment plans and/or financial hardship applications. • Ensure authorizations are in place before scheduling, complete appropriate authorization forms and educate patients on authorization requirements. • Confirm medical chart is complete and financial responsibilities is settled before patient leaves. • Retrieve incoming faxes daily, work and distribute as appropriate. • Electronic scanning and filing. • Responsible for ensuring cancellations and/or no-show appointments are filled and rescheduled. • Assist with supply management, system analysis • Coding, faxing and plan of care/order tracking as needed. • Complete tasklog daily. • Complete nightly balancing and daily balancing. • Complete nightly closing functions to ensure high productivity for the next day. • Customer Service: Calls are answered timely, professionally and respectfully. Applies good listening skills as well as problem solving skills. Accounts are notated thoroughly. • Additional duties as assigned by Practice Administrator. • Attend and participate in all staff meetings.

Skills:

customer service, front desk, scheduling coordinating, medical assisting, Epic

Top Skills Details:

customer service,front desk,scheduling coordinating

Additional Skills & Qualifications:

• Excellent interpersonal, communication, telephone, customer service, organizing, and time management skills are essential. • Ability to read, write, speak and understand English. • Ability to read and write medical terminology. • Ability to actively participate in team-oriented processes. • Basic computer skills including familiarity with electronic medical records • Supports and contributes to effective safety and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention and identifying and reporting potential liabilities. • HS diploma or equivalent. • Preferable one-two years medical reception experience. • Experience with EMR preferred. • Bi-lingual a plus.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.