Job Description

Job Summary:

The Raymond James Identity and Access Management (IAM) team is looking for a talented CyberArk Engineer to join our dynamic and growing PAM team. This engineer will sit with the IAM Engineering team as a global organization based out of St. Petersburg, Florida. This role is perfect for a an experienced PAM engineer looking to help build out a maturing program.

Responsibilities

• Implement required security measures and provide input on their design, monitoring performance to notify security experts of any problems.

• Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.

• Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

• Support collection of business requirements using a variety of methods, such as interviews, document analysis, and workflow analysis, to express requirements clearly and succinctly.

• Works primarily within Privileged Access Management (PAM) and must possess deep background and experience in this domain.

• Operates efficiently within all major CyberArk modules, including EPV, PSM, CPM, etc.

• Demonstrates experience with documenting process, templates, and instructions around the use of CyberArk modules.

• Implements operational ticket workflows to provide a medium for customers to consume PAM services

• Demonstrates experience with metrics and reporting around PAM usage and requests

• Executes best practices in onboarding, offboarding, and maintenance of vaulted/managed accounts

• Implements Continuous Control Monitoring as necessary for PAM operational excellence and to ensure security best practices are met

• Incumbents shall be required to work a non-traditional schedule including on-call hours on a frequent or rotating basis.

Skills:

• Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

• Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

• Works without supervision and provides technical guidance when required on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.

• Works without supervision and provides technical guidance when required on maintaining the security, integrity, compliance and continuity of IT systems and services.

• Works with full competence to prepare process maps, flowcharts, and organizational diagrams using specialized tools and techniques. Typically works without supervision and may provide technical guidance.

• Works with full competence to employ a systematic process for solving technical issues by identifying the problem and selecting an appropriate solution. Typically works without supervision and may provide technical guidance.

• Knowledge of the following:

• Extensive Experience with CyberArk and ticketing systems (SNOW preferred) is required

• Security best practices for Windows-based and Linux-based systems including authentication principles and components.

• Microsoft Active Directory architecture.

• Experience with CyberArk privileged cloud (preferred)

• Experience with CyberArk Secrets Management / Conjur (preferred)

• Experience with Splunk (preferred)

• Windows and Linux Server and Windows Workstation Operating Systems.

• Scripting/programming experience with one or more of the following: PowerShell, python, or java

Licenses/Certifications:

• CyberArk Defender

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Information Technology

Work Experience

General Experience - 7 to 12 months

Certifications

Travel

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.