Description

Summary:

As part of the Platform Sponsorship Program, this role plays a key part in oversight and ongoing monitoring of sponsored entities, including performing of annual onsite reviews.

The individual will be part of the Enterprise Payments 1st Line of Defense risk team and will ensure appropriate governance, oversight and risk management policies and procedures are implemented and followed.

Reporting directly to the Senior Segment Risk Manager, you will join a group of dedicated professionals focused on creating the best in class client experience, product offerings and streamlined delivery of products, services and features. The scope of clients includes direct merchants (small businesses as well as large mid-market clients) as well as sponsored clients like independent sales organizations (ISOs)/payment facilitators (PFs). As a leader, you will have deep knowledge of the sponsorship acquiring and issuing models and associated products and services. You will participate in strategy development and go to market meetings, partner with key stakeholders across the 2nd line of risk teams and manage client interactions during the governance process.

Essential Job Functions:

• Daily oversight review of Client’s onboarded accounts and risk monitoring results

• Initiate underwriting and risk investigations with Clients identified in oversight reviews

• Conduct Card Network compliance oversight of Client’s portfolio, including web monitoring, Data Integrity, and MATCH

• Report monthly metrics for chargebacks, returns, losses at the Client level

• Compile monthly KPI’s for Card Network compliance requirements

• Other adhoc duties such as, assist with new client due diligence and approval and manage Card Network registration and implementation requirements

• On a day-to-day basis, collaborate and partner with various risk partners and stakeholders across HNAB, including the 2nd LOD Risk, Enterprise Fraud, InfoSec, Third Party Relationship Management and 3rd LOD to effectively manage risk.

• Support the Platform Sponsorship Program on activities to identify, measure, monitor, manage and report operational related risks (fraud, infosec/ cyber, model, third party)

• Strong process orientation and problem-solving skills with an emphasis on risk management

Required Qualifications/ Competencies/Skills:

• 5-7 years of merchant acquiring credit risk experience working at a sponsor bank or managing the sponsor bank relationship with clients

• 7-10 years of Operational risk management and payments experience

• Understanding of credit risk, fraud indicators, and risk mitigation practices

• Experience complying with Card Network rules and requirements

• Ability to analyze Client account details and fraud indicators for investigations and escalations

• Ability to communicate results of oversight monitoring and reporting with Clients and colleagues

• Demonstrated ability to build and manage new policies and procedures

• Expertise in merchant acquiring credit and risk management and creating and managing merchant acquiring credit and risk policies

• Experience working directly with sponsor banks in the merchant acquiring business

• Knowledge of merchant boarding systems, processes and merchant acquiring risk systems including external tools such as e-commerce monitoring

• Holds self and others accountable for meeting commitments by setting and clearly communicating expectations and roles and responsibilities relative to operational risk within Enterprise Payments

• Superior organization, project management and analytical skills and attention to detail

• High-level of commitment to quality work product and organizational ethics, integrity and compliance

• Strong interpersonal skills and the ability to effectively communicate, both written and verbal

• Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment

• Demonstrated decision making and problem-solving skills to build shared agenda and drive results through collaboration

• Proficiency in MS Office Suite

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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