About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Vendor Management Office (VMO) is currently seeking a Lead IT Systems Analyst who will manage our participation in the Strategic Cloud Initiative Program, which involves an expansive portfolio of contractual reviews, maintenance and subscription renewals, software purchases and renewal transactions, business-impacting decisions, with adherence to best practices and to ensure cohesive relationships with cross-functional teams. Work assignments will include many vendor products including major IT industry vendors.

Collaborate with Strategic Transformation, Engineering, Planning and Network (STEPN) teams, the IT Transformation Program Management Office (PMO), and Procurement in Strategic Cloud Initiative Programs, supporting goals like schedule, cost, and quality. This position will ensure members prioritize work to review Lumen's software licensing contracts and relationships; keep track of license renewal billing under the Special Projects budget; manage associated risks. Align plans with business needs, aim for optimal terms, and adapt to vendor actions. The position serves as an internal consultant for VMO members, supplementing the team’s understanding of Lumen’s cloud transformation initiatives, emerging cloud offerings, and marketplace operations from Lumen’s strategic cloud partners. Act as a project manager for vendor transactions, ensuring timely decisions. Analyze financial impacts of transactions and provide recommendations on renewals of software maintenance and subscriptions based on cost, value, and risks. Follow internal processes to measure and document team performance.

The Main Responsibilities

• Represent the SAM/VMO team on the various Transformation Workstream meetings and engage additional SVMs or SAMs (Software Asset Managers), as needed

• Create and update tracking mechanisms for SAM/VMO related action items, costs, ownership and status to other organizations; partner with VMO management team to ensure that tracking and reporting supports program objectives.

• Facilitate and lead discussions on behalf of the SAM/VMO Team with workstreams, procurement, Transformation PMO, FinOps, security, legal, finance, and technical teams, etc. as assigned

• Create metrics for and prepare executive presentations on SAM/VMO Transformation activities

• Supplement SAM/VMO capacity to review contracts and published licensing terms; understand technical roadmaps; assess software license position (entitlement vs. usage); propose contractual risk mitigations.

What We Look For in a Candidate

• Strong analytical and project management skills: contract analysis, data analysis, financial analysis (budget and forecasts, accounting concepts, evaluation of alternatives), process analysis. Understand necessary information; discern relevant facts for decisions. Maintain focus on details, while keeping the big picture in mind. Communicate complex concepts and actionable recommendations to leadership.

• Ability to determine root cause of operational and financial challenges and offer options for risk-based mitigation.

• Ability to lead and work in a team, be self-directed (requires minimal supervision to manage multiple initiatives simultaneously), creative problem solver, quality focused; applies independent judgment to accomplish objectives.

• Demonstrates strong and positive interpersonal talents; able to interact with and influence people from all disciplines; able to balance persuasiveness and assertiveness to build relations while meeting objectives.

• Approaches situations with curiosity; assumes positive intent; expresses appreciation; manages mood elevators; seeks and provides feedback.

Preferred:

• Complex software contracts and licensing for a variety of suppliers, both major industry vendors (e.g., Microsoft, Google, Oracle, AWS) and others less well known. Contractual, financial, and project management support for implementation of IT cloud strategy, including displacement of legacy software products, implementation of new cloud technologies, purchasing via marketplaces, enabling FinOps. Representing and addressing IT’s considerations and interests (from development to infrastructure operations), while conducting vendor-related activities. Financial transactions and purchasing tools.

• 6 – 8 years of related experience.

Education

• Bachelor’s degree with an emphasis in business (e.g., finance, operations, statistics, economics), MIS, Information Technology, Computer Science or comparable years of work experience.

• Master’s degree is a plus.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

Requisition #: 336784

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

02/25/2025