Overview

The M Health Fairview Care Coordination team has an opening for a Community Health Worker to support patients within M Health Fairview System.

This is a 0.01 FTE/casual opening, meaning there are no guaranteed hours per pay period and the position is not eligible for benefits.

Responsibilities Job Description

The community health worker (CHW) is responsible for helping community members, patients and their family’s access and navigate community services and resources and adopt healthy behaviors. The CHW supports providers and team members through an integrated approach to care management and community outreach. Activity will promote, maintain and improve individual and community health. The CHW provides social support and informal counseling, individual and group health education and advocacy for individuals and community health needs. Providing home visits and health screenings may be required.

Provide Direct Services

· Promote wellness by providing culturally appropriate health information to providers, patients and/or community members

· Provide individual social and health care support

· Refer and link to preventive services through health screenings and healthcare information

· Conduct health related screenings as assigned

Navigate the health and human services system

· Increase access to primary care through culturally competent outreach and enrollment strategies

· Make referrals and coordinate services

· Teach people the knowledge and skills needed to obtain care

· Facilitate continuity of care by providing follow-up

· Link patients to and inform them of available community resources

Advocate for individual and community needs

· Articulate and advocate needs of community and individuals to others

· Be a spokesperson for patients when they are unable to speak for themselves

· Involve participants in self and community advocacy

· Map communities to help locate and support needed services

Bridge the gap between communities and the health and social service systems

· Enhance care quality by aiding communication between health system, patient, and community members to clarify cultural practices

· Educate patients / community members about how to use the health care and social service systems

· Educate the health and social service systems about patient / community needs and perspectives

· Establish better communication processes

Build Individual and Community Capacity

· Build individual capacity to achieve wellness

· Build community capacity by addressing social determinants of health

· Identify individual and community needs

· Mentor other CHWs – capacity building

· Seek professional development (continuing education)

Qualifications

Required

• 3 years’ experience working on community health projects, programs or initiatives Community based experience

• Experience, demonstrated competency and sensitivity in working with diverse population

• Community Health Worker Certificate will be required within 18 months of hire

Preferred

• College degree in health, human services or related field

• Teaching or presenting information to groups

• Experience with Microsoft Office

• Multicultural healthcare experience or healthcare experience in other countries

Other Skills We Desire:

• Excellent customer service, public relations and communication skills

• Ability to prioritize and work with a fluctuation in workload while working independently

• Ability to adapt to change and engage in ongoing process improvement

• Flexibility to work at other sites is encouraged

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status