Description

We are looking to add a Collections Specialist to our team located in Saint Paul, Minnesota. This role primarily involves ensuring timely collection of payments from customers for contracts, inspections, and service work. The Collections Specialist will also be responsible for documenting communication efforts and resolving any billing concerns.

Responsibilities:

• Conduct collection efforts for specific branch locations

• Document all communication and efforts within the ERP/CRM and internal business systems

• Communicate with customers via phone and email regarding invoices and services provided

• Collect necessary paperwork to resolve any remittance differences

• Timely documentation of collection efforts

• Collaborate with billing staff to resolve identified billing concerns

• Use Accounting Software Systems, Accurint, Great Plains (GPAC), IBM AS/400, and Microsoft Excel to manage and track billing functions and collection processes

• Provide project support for departmental success when time permits

• Carry out any other duties as assigned

Skills:

• Familiarity with Accounting Software Systems, Accurint, Great Plains (GPAC), IBM AS/400, and Microsoft Excel

• Experience in Billing Functions and Collection Processes

• Strong skills in Customer Service

• Knowledge of credit management systems and processes.

If you are interested, please reach out to Emily Haan at 952-882-9399 and click the APPLY NOW button to submit your resume for immediate consideration.

Requirements • Proficiency in Accounting Software Systems

• Experience with Accurint

• Familiarity with Great Plains (GPAC)

• Knowledge in using IBM AS/400

• Advanced Microsoft Excel skills

• Ability to handle Billing Functions effectively

• Understanding of Collection Processes

• Experience working as a Collector

• Knowledge in Credit management

• Excellent Customer Service skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.

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