Job Title: QA Supervisor

Job Description

This position reports to the Food Safety and Quality Manager and will directly supervise employees in the QA Lab. The QA Supervisor carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. This role involves interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; and rewarding and disciplining employees. The Quality Assurance Supervisor will cover for the FSQM when necessary and is responsible for implementing and continuously improving quality programs at the Elk Grove Village facility.

Responsibilities

• Supervise employees in the QA Lab.

• Interview, hire, and train employees.

• Plan, assign, and direct work.

• Appraise performance and provide rewards and discipline as needed.

• Implement and continuously improve quality programs.

• Identify and resolve problems related to food safety and quality.

• Report food safety/quality issues to the FSQM or management team.

• Implement various components of the quality assurance program, including data analysis, systems evaluation, product assessment, and quality technology.

• Direct inspection of hardware and systems audits to ensure proper application of management system procedures.

• Conduct raw material, in-process, and finished goods quality inspections.

• Communicate effectively in written and oral Spanish.

• Direct and advise personnel on special test procedures to analyze components and physical properties of product materials.

• Compile and analyze test information to determine the operating efficiency of processes or equipment and diagnose malfunctions.

• Investigate complaints on existing products and respond to vendors or customers.

• Establish or adjust work procedures to meet testing schedules.

• Train lab group on safety topics, quality procedures, and business updates.

• Participate in and support corporate and plant initiatives including GMP, HACCP, SQF (as a practitioner), GQMS, KMM, LIMS, and others as assigned.

• Participate in and/or facilitate customer, regulatory, and third-party audits.

Essential Skills

• Qualified experience in food science, chemistry, biology, microbiology, sensory, food packaging systems, and/or food engineering.

• 3-7 years of practical experience in Food Safety, Management of Quality, Production, or Project Management in the food industry.

• Ability to drive continuous improvement.

• Ability to affect change through indirect leadership.

• Excellent written and verbal communication skills.

• Organized and proficient in Word, Excel, and PowerPoint.

• Strong critical thinking, analytical, and problem-solving skills.

• Strong interpersonal, communication, coaching, and conflict management skills.

• Ability to travel infrequently.

Additional Skills & Qualifications

• Practical experience with food quality systems including SQF, HACCP, GMPs, and other related prerequisites.

• HACCP certification.

• Experience in writing and implementing policies and procedures.

• Experience in Quality Assurance specific to food manufacturing, particularly with chocolate products.

Work Environment

The work environment includes both manufacturing and laboratory settings. This role involves working with various quality assurance technologies and systems. The facility adheres to stringent safety and quality standards, and employees are expected to follow all GMP, HACCP, and other regulatory guidelines. Dress code and facility conditions are aligned with industry standards for food safety and quality.

Pay and Benefits

The pay range for this position is $70000.00 - $90000.00/yr.

offers career growth opportunities as well as competitive compensation and benefits: Medical, Dental, & Vision, 401(k) matching, Paid Vacation, and Holidays, Employee Education Tuition Reimbursement ProgramAnnual Salary Range $7K to $85K for Employees Located in IllinoisThe base salary range provided above is a good faith estimate of what we expect to pay for this position Reserves the right to pay outside of the given range based on a variety of factors including but not limited to candidate skills and experience, complexity of the job, budgetary factors, and location/geography

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 28, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.