[The Member Services Associate is a front-line member/customer service role. Individuals must have excellent verbal and written communication skills. This is a position with growth potential for the right candidate. Prior chess experience - a familiarity with tournaments, ratings, and the industry - is preferred. [Essential Job Functions:]{inherit",serif"=""}]{inherit",serif"=""}

• Assist members with creating/renewing/troubleshooting membership records
• Exercise quality control over membership database by logging change requests, returned mail and other updates
• Comfortable answering and researching member inquiries, using the most appropriate communication method
• Comfortable using a range of technology, including Microsoft Office Suite, CiviCRM, and other standard office tools
• General office duties related to processing mail, receiving deliveries, and welcoming visitors to the office
• Special projects and other duties as assigned

[Required Skills:]{inherit",serif"=""}

• Excellent interpersonal and customer service skills
• Strong oral and written communication skills
• Strong problem-solving skills
• Strong attention to detail
• Self-starter

[Our office is accessible by St. Louis Metrolink, in the Union Station complex. Parking is also available. Full benefits package available. ]{inherit",serif"=""}