Assistant Supervisor - Residential Youth

Job Code:12627

Location:Saco 04072

Department:Staff Intensive Supv

FT/PT Status:Full Time

Summary:

Maintains ongoing residential effectiveness by assuring the administrative coordination of a variety of safety, therapeutic, and operational issues, and oversees daily administrative activities. Collaborates with all staff and client families to accomplish the establishment and maintenance of a safe, effective milieu.

LOCATION:

Saco

ESSENTIAL FUNCTIONS:

• Understands and bases performance expectations on the differences in responsibility between Youth & Family Counselors I, and II's.

• Initiates resolution of compliance issues as they are identified.

• Direct care of clients.

• Connects and comments on relationship of training to current program issues.

• Functions as a mentor by managing access to providing input to those being coached appropriately.

• Works with families by demonstrating thorough understanding of the family-centered practice, communicating understanding of the systems, facilitating contact with the primary’s family system and being personally familiar with all involved families.

• Thoroughly understands and appropriately uses childcare terminology including, therapeutic crisis intervention, behavior management, active listening, positive and negative feedback as well as systems in client and family centered practice.

• Implement Case Management systems by maintaining communication with and contacting assigned case manager as needed, identifying the need for and managing interactions between client, family and case manager and facilitating appropriate professional relationships.

• Implements supervisory directions.

• Promote and maintain basic milieu practices regarding, structuring the environment (therapeutic and safety), safety, awareness, behavioral management and communication.

• Directs and participate in therapeutic interactions, recreation, role in modeling and shaping appropriate behavior, role in carrying out treatment plan, assuring life space interviews are consistently integrated into daily milieu and assisting in physical interventions by following proper TCI procedures when involved in a restraint, including preventative behavior techniques prior to the intervention.

• Direct, support, and participate in identifying, removing or reducing the likelihood of common safety concerns such as:

• Unsafe client behavior

• Threats directed at self, staff, client family, or residential peers

• Unsafe staff behavior including escorting clients between buildings alone or transporting clients

• Acute milieu or environment situational dangers including sharps, meds, dangerous chemicals, detergents and cleaners as well as personal items of staff or clients which could become safety concerns such as, key sets, small penknives, mace, contents of a wallet which could include credit cards, addresses, etc.

• CRMA certified, responsible for passing medicines and appropriate documentation.

• Assists or co-facilitates training as requested or required.

• Provide assistance, support and direction to the Youth & Family Counselors and Relief Staff in the absence of residential services supervisor.

• Provide Direct Care to clients by using the prescribed treatment strategies and observing and monitoring behaviors.

• Serve as Supervisor on Duty as needed.

• O/N – Provides administrative oversight and supervision by scheduling of staff, assisting the Residential Services Supervisor with supervision of relief staff and providing staff feedback as needed.

GENERAL EXPECTATIONS:

• Ability to support and recognize the important role volunteers play. Sweetser employees work with, support, collaborate with volunteers, and promote opportunities for volunteer engagement

• Externally and internally seeks to improve processes’ quality and effectiveness.

• Understands role of compliance in maintaining quality, professional services.

• Consistently models effective, therapeutic behavior in interactions with clients or staff.

• Models professional, respectful behavior by participation.

• Asks questions, seeks clarification of theory and identifies application(s) of training information within program.

• Assists or co-facilitates training as requested or required.

• Facilitates and encourages relevant questions tied to professional growth.

• Seeks out opportunities to provide professional feedback and input.

• Encourages and reinforces individual, independent problem-solving.

• Confident in organizational knowledge regarding, professional behavioral expectations, all administrative protocols, program mission and management challenges.

• Oversees, initiates, and assures timely and effective communications with internal and external service providers, such as case manager, FCS Specialists, and involved state departments.

• Interacts with Sweetser families in programs and in the community.

• Participates and carries out directions of supervisor as requested.

• Functions in the community as a representative of the program and Sweetser.

• Initiates and facilitates discussions as identified.

• Follow Suicide safer care practices.

• Perform all other duties as assigned.

EDUCATION:

• Bachelor’s degree preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Maintain a valid state driver’s license.

• Must pass the competency tests of a Youth & Family Counselor Level I, and II.

• Must obtain certification as an Other Qualified Mental Health Professional within one (1) month of assignment.

EXPERIENCE:

• Supervisory experience a plus.

• One (1) to three (3) years related experience working in the Youth & Family Counselor field required. Three (3) years is preferred.