GENERAL FUNCTION:

Provides assistance and quality customer service to retail employees and other bank employees as they relate to the ACH/Treasury Management processes and services. Completes day to day tasks as assigned.

MAJOR DUTIES AND RESPONSIBILITIES:

• Moderate level of skills and knowledge of ACH/Treasury Management required to efficiently and accurately perform the duties of the department
• Follows established procedures and management policies to provide good system control and files to safeguard financial information.
• Maintains sufficient records for good audit trail of all transactions handled by the department.
• Performs job functions in a variety of functional areas, including but not limited to:
• Develop an understanding of the bank's ACH processing system and ancillary systems/modules used by the department
• Develop an understanding of the bank's Treasury management customer services, including but not limited to ACH origination, account analysis, and Access Manager
• Must have a strong understanding of NACHA rules and guidelines
• Ability to represent the bank when working with vendors, auditors - both internal and external and bank management with guidance from the manager

ADDITIONAL RESPONSIBILITIES:

• Maintains accurate department records.
• Assists in research on an as needed basis.
• Knowledgeable of bank products and services.
• Assists other departments as needed.
• All other tasks as assigned.

JOB QUALIFICATIONS:

• High school graduate or equivalent.
• Two to three years of operational experience, customer service experience or equivalent.
• Must be able to set priorities and demonstrate excellent organizational skills.
• Good communication skills, both verbal and written.
• Ability to interact well with all bank personnel and vendors
• Ability to perform repetitive tasks and to operate well within time restraints.
• Must be able to follow specific instructions.
• Must have good motor skills, continuous movement of hands.
• Ability to perform repetitive tasks.
• Demonstrates proficiency and commitment to excellence in performance of duties.
• Knowledgeable of regulations governing transactions in relation to ACH
• Individual has demonstrated aptitude for banking and begins developing a general knowledge of bank operations.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cbsbank.applicantpro.com/jobs/3466462-17651.html