Nurse Navigator - Ambulatory Orthopedics - Royal Oak

Full Time - Monday through Friday with the possibility of a weekend or holiday if needed. Hours between 7am - 3:30pm

Responsibilities Include: patient education, patient phone calls, data collection, charting, assisting patients with navigating joint surgery pathway, in-person presence in pre-op/PACU day of surgery, projects, etc. Position requires approx. 40% traveling to other sites with 20-30 minutes away.

Candidate Preferences: Orthopedic experience, Pre/post Surgery experience, Case management or Nurse navigating experience.

GENERAL SUMMARY:Nurse Navigators are nurses with specialty-specific clinical knowledge who offer individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers across the continuum of care. Navigators Collaborate with other health care team members including physicians, nurses, advanced practice providers, social workers, financial counselors, community health workers, patient access coordinators, and ancillary and other support staff, and referring physicians to create a high-quality, efficient, safe, and exceptional patient experience.

EDUCATION/EXPERIENCE REQUIRED: Graduate from an accredited school of nursing required. Bachelor's Degree preferred. Two (2) years of nursing experience required. Specialty experience preferred. Maintains and demonstrates current clinical knowledge in area of specialty. Strong organizational, leadership, listening, critical thinking, problem solving, and interpersonal skills. Strong communication skills, written and verbal. Ability to prioritize and reprioritize quickly. Ability to develop collaborative relationships both internally and externally. Ability to work in teams and in a self-directed, autonomous manner. Able to delegate and coordinate efforts of the team/co-workers. Compassionate and empathetic. Understands Musculoskeletal Health specialties, pathways and procedures, goals of care, symptom management, quality of life, and evidence-based practice guidelines. Demonstrates excellent coaching and mentoring skills. Takes necessary actions to develop and maintain personal job competencies/expertise and to improve performance on an ongoing basis; keeps current regarding medical and technological trends in healthcare overall and/or specialty/service line best practices, as well as a working knowledge of insurance rules and community resources. Computer skills and knowledge of Windows, Outlook and electronic medical record.

CERTIFICATIONS/LICENSURES REQUIRED: Current licensure by the Michigan State Board of Nursing as a Registered Nurse. Specialty-specific certification preferred and desired within two (2) years of hire as appropriate to job being filled. NOTE: The Nurse Navigators for the Musculoskeletal Health Service Line already employed by HFHS orthopedic services have two (2) years to complete certification after entry into this job.

Additional Information

• Organization: Henry Ford Medical Group

• Department: Orthopedics - Royal Oak

• Shift: Day Job

• Union Code: Not Applicable

  Additional Details

  This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.