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Catherines Pet Parlor Front Desk Manager in Royal Oak, Michigan

::: {ogsc="rgb(0, 0, 0)"} Job Title: Front Desk Manager :::

::: {ogsc="rgb(0, 0, 0)"} Location: Catherine's Pet Parlor :::

::: {ogsc="rgb(0, 0, 0)"} Hours: Tuesday through Saturday :::

::: {ogsc="rgb(0, 0, 0)"} Salary: $18/hour :::

::: {ogsc="rgb(0, 0, 0)"} Job Description: :::

::: {ogsc="rgb(0, 0, 0)"} We are seeking a reliable and organized Dog Grooming Front Desk Manager to join our team! This role is crucial to the smooth operation of our grooming salon, providing exceptional customer service and maintaining a welcoming environment for both pets and their owners. :::

::: {ogsc="rgb(0, 0, 0)"} Key Responsibilities: :::

  • ::: {ogsc=""} Front Desk Management: Greet clients and their pets with a friendly and professional demeanor. Answer phone calls, schedule appointments, and handle inquiries about services offered. :::

  • ::: {ogsc=""} Cleaning & Organizing: Ensure the front desk area, waiting room, and grooming facilities are clean, organized, and presentable at all times. Regularly clean and sanitize surfaces to maintain a safe environment for pets and clients. :::

  • ::: {ogsc=""} Laundry Duties: Manage laundry tasks, including washing, drying, and folding grooming towels and blankets. Ensure that all supplies are stocked and organized for grooming staff. :::

  • ::: {ogsc=""} Customer Service: Provide exceptional service to clients, addressing their needs and concerns promptly and courteously. Build and maintain positive relationships with customers. :::

  • ::: {ogsc=""} Administrative Tasks: Assist with basic record-keeping and data entry related to appointments, client information, and grooming services. :::

  • ::: {ogsc=""} Team Support: Collaborate effectively with groomers and other staff members to ensure a seamless workflow and a positive team environment. :::

::: {ogsc="rgb(0, 0, 0)"} Qualifications: :::

  • Previous experience in a customer service role, preferably in a pet-related industry, is preferred.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and manage time effectively.
  • Dependability and a strong work ethic are essential.
  • A genuine love for animals and a passion for providing excellent care.

::: {ogsc="rgb(0, 0, 0)"} Benefits: :::

  • Competitive hourly wage of $18.
  • Opportunity to work in a fun and rewarding environment with animals.
  • Employee discounts on grooming services and products.

::: {ogsc="rgb(0, 0, 0)"} If you are a dependable and organized individual with a passion for pets and excellent customer service skills, we would love to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience. :::

::: {ogsc="rgb(0, 0, 0)"}   :::

::: {ogsc="rgb(0, 0, 0)"} We look forward to welcoming you to our team! :::

::: {ogsc="rgb(0, 0, 0)"}   :::

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