Job Information
Catherines Pet Parlor Front Desk Manager in Royal Oak, Michigan
::: {ogsc="rgb(0, 0, 0)"} Job Title: Front Desk Manager :::
::: {ogsc="rgb(0, 0, 0)"} Location: Catherine's Pet Parlor :::
::: {ogsc="rgb(0, 0, 0)"} Hours: Tuesday through Saturday :::
::: {ogsc="rgb(0, 0, 0)"} Salary: $18/hour :::
::: {ogsc="rgb(0, 0, 0)"} Job Description: :::
::: {ogsc="rgb(0, 0, 0)"} We are seeking a reliable and organized Dog Grooming Front Desk Manager to join our team! This role is crucial to the smooth operation of our grooming salon, providing exceptional customer service and maintaining a welcoming environment for both pets and their owners. :::
::: {ogsc="rgb(0, 0, 0)"} Key Responsibilities: :::
::: {ogsc=""} Front Desk Management: Greet clients and their pets with a friendly and professional demeanor. Answer phone calls, schedule appointments, and handle inquiries about services offered. :::
::: {ogsc=""} Cleaning & Organizing: Ensure the front desk area, waiting room, and grooming facilities are clean, organized, and presentable at all times. Regularly clean and sanitize surfaces to maintain a safe environment for pets and clients. :::
::: {ogsc=""} Laundry Duties: Manage laundry tasks, including washing, drying, and folding grooming towels and blankets. Ensure that all supplies are stocked and organized for grooming staff. :::
::: {ogsc=""} Customer Service: Provide exceptional service to clients, addressing their needs and concerns promptly and courteously. Build and maintain positive relationships with customers. :::
::: {ogsc=""} Administrative Tasks: Assist with basic record-keeping and data entry related to appointments, client information, and grooming services. :::
::: {ogsc=""} Team Support: Collaborate effectively with groomers and other staff members to ensure a seamless workflow and a positive team environment. :::
::: {ogsc="rgb(0, 0, 0)"} Qualifications: :::
- Previous experience in a customer service role, preferably in a pet-related industry, is preferred.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to multitask and manage time effectively.
- Dependability and a strong work ethic are essential.
- A genuine love for animals and a passion for providing excellent care.
::: {ogsc="rgb(0, 0, 0)"} Benefits: :::
- Competitive hourly wage of $18.
- Opportunity to work in a fun and rewarding environment with animals.
- Employee discounts on grooming services and products.
::: {ogsc="rgb(0, 0, 0)"} If you are a dependable and organized individual with a passion for pets and excellent customer service skills, we would love to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience. :::
::: {ogsc="rgb(0, 0, 0)"} :::
::: {ogsc="rgb(0, 0, 0)"} We look forward to welcoming you to our team! :::
::: {ogsc="rgb(0, 0, 0)"} :::