Penske Automotive Group dealership is looking for an IT Support Technician to join our team in Round Rock, TX and help support the infrastructure of our technical organization.

The IT Support Technician provides local representation of Penske Automotive Group's IT department at the dealership level. This position performs a variety of IT related tasks including; acquisition, installation, and maintaining, of personal computers, VOIP and network connections.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

• Proudly named to Glassdoor's Best Places to Work

• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Bachelor's degree in a related field or equivalent experience

• 3+ years of IT field or related experience

• Knowledge of:

• Microsoft Operating Systems and Cloud Products

• LAN/WAN networks, VOIP systems

• Point of Sales and Credit Card Systems

• Ability to walk, stand, and handle moderate to heavy equipment; able to lift up to 50 lbs

• Reliable transportation to travel between dealerships

• Assist with IT system installation, maintenance, diagnostics, and repairs

• Support onboarding, systems access, and technology facility maintenance

• Collaborate with Corporate IT to manage and prioritize dealership IT activities and projects

• Plan and coordinate IT projects, including equipment moves and construction, involving vendors and telecom providers

• Proactively address IT needs, resolve issues, and escalate critical concerns

• Ensure vendor responsiveness and follow up on service events for satisfaction

• Maintain compliance with corporate policies and support third-party/manufacturer tech requirements

• Other duties as assigned

WHAT YOU CAN BRING TO THE TABLE

• Strong interpersonal, analytical, oral and written communication skills needed

• Ability to collaborate effectively at all levels of management

• Thorough understanding of company operations and departmental procedures

• Ability to prioritize a wide variety of tasks with limited supervision or direction

• Willingness to continue to grow through outside and in-house training classes

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining us on the Penske Automotive Group team. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 31160

Position Code: 782806

Type: Full-time

Dealership: Texas Management Company

Location Address: 2307 I-35

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.