JOB REQUIREMENTS: Credit Analysis Responsibilities: Process credit applications. Send trade reference requests. Communicate credit approvals to customers and internal project managers. Track and maintain internal credit scoring based on credit matrix. Raise red flags to the manager, including fraud concerns or insufficient credit worthiness, and suggest next steps (e.g., alternative payment methods). Monitor credit limits on a weekly basis. Contact customers to pay down lines of credit as needed. Place orders on hold in compliance with the company policy. Escalate unresolved issues or complex cases to the manager for review. Collections Responsibilities: Send 45-day courtesy reminders to customers: Manage and track all customers responses. Issue 60-day courtesy collection notices: Follow up with account holds and transition customers to prepayment status when required. Address increased customer contact during this phase, including reconciling orders, payment arrangements, and escalating disputes internally for resolution. Manage customer disputes: Collaborate with PM\'s, OSRs, and Management to resolve disputed invoices effectively. Escalate unresolved or complex disputes to management as necessary. Conduct collection calls for accounts 60+ days past due when email correspondence is unsuccessful. Perform skip tracing to locate customers with outdated or missing contact information. Other Responsibilities: Learn and assist with lien waiver processing, based on workload and capacity. Provide exceptional support and communication to both customers, OSR\'s, and internal teams throughout the credit and collections process to foster collaboration and timely resolution. Perform other duties as assigned. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Strong analytical, organizational, and communication skills. Experience in credit, collections, or risk analysis, and dispute resolution preferred. Familiarity with collections, accounts receivable processes, and skip tracing methods is a plus. Proven ability to deliver exceptional customer service to customers and stakeholders, while managing challenging situations. Ability to handle high-pressure situations while maintaining professionalism and accuracy. Minimum of 2 years\' experience in a finance or sales related role desired. Strong understanding of basic consumer or business collection laws. Excellent customer service and interpersonal skills to build trust and maintain positive relationships with customers and internal teams. Strong analytical, problem-solving, organizational skills and strong attention to detail. Ability to manage multiple priorities and meet deadlines and adapt to a fast-paced environment. Proficiency with Microsoft products (Excel, PowerPoint, etc.). ***** APPLICATION INSTRUCTIONS: Apply In Person: 720 Daly Avenue Wisconsin Rapids, WI 54494 E-Mail a Rsum: taylord@service1ststaffing.com Apply Online: www.service1ststaffing.com Call For Appointment: 715-424-0011 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.