Operations Intern

Join Feldco, one of Chicago Tribune's Top Workplaces of 2024, as an Operations Intern and be part of an award-winning team that values innovation, collaboration, and customer satisfaction. This is a hands-on, dynamic role where you’ll make a direct impact on our operations while gaining invaluable real-world experience.

Internship Summary

As an Operations Intern at Feldco, you’ll dive into critical tasks that keep our operations running smoothly. From managing product orders and interacting with customers, to supporting project inspections and collaborating with other departments, your role is vital in ensuring customer satisfaction and operational excellence. You'll gain insight into a fast-paced environment, sharpen your communication and organizational skills, and learn how to make data-driven decisions—all while being mentored by our Operations Director. Not only will you be exposed to various aspects of operations, but you’ll also be an integral part of a collaborative, high-energy team focused on delivering excellence. If you’re ready to take initiative, tackle challenges, and grow your career in a top-tier workplace, this is the opportunity for you!

Internship Responsibilities

• Confirm product orders before purchase to ensure accuracy and customer satisfaction

• Prepare and manage project-specific paperwork for daily subcontractor inspections

• Handle direct customer interactions and incoming calls, resolving any issues with professionalism

• Collaborate with various departments to streamline processes and support operational goals

• Maintain and improve department filing systems for greater efficiency

• Implement the company’s record retention policy and assist in enhancing departmental processes

• Support the Fulfillment team and participate in cross-departmental projects

Internship Qualifications:

• Recent graduate or current student pursuing a bachelor’s degree in a relevant field

• Strong analytical, organizational, and communication skills

• Proficiency in MS Excel and Word

• Ability to thrive in both independent and team environments

Why Choose Feldco?

• Work with a top-performing, customer-first company

• Hands-on experience with growth potential

• Be part of a company culture recognized for excellence and teamwork

What Can Feldco Offer You?

• Leadership: As the Midwest's largest replacement roofing, window, door, and siding company, Feldco’s market leadership and transformative approach drive our success and future growth.

• Growth: Feldco has quadrupled its business in recent years and continues expanding into new markets, providing employees insight into overcoming challenges in a fast-growing organization.

• Culture: We’ve built a winning culture where employees feel like family, creating a unique and enjoyable work environment that makes coming to work every day a pleasure.

• Security: With 40 years of steady growth, Feldco offers stability, opportunity, and a strong history of promoting from within.

• Professionalism: Our investments in quality and industry-leading operations make us the envy of our competition, and you’ll see why.

• Teamwork: We prioritize collaboration and customer care, making Feldco a great place to experience the benefits of working with a supportive team.