Background & Purpose of the Job

The position will focus on supporting Customer Business Manager at Walmart. This position will entail proactive analysis of current business trends, which includes identifying future opportunities and minimizing potential risks to the existing business. The position will require proficient skills in managing Walmart’s Retail Link system, Atlas, IRI, Numerator and Unilever SASS reporting system. The person is responsible for weekly reporting, analysis and insights to drive action. The position will involve customer service follow up to ensure service level goals are met. Significant interaction with the customer and Unilever Category and Customer Development is required.

Who You Are & What You’ll Do

• The position will require timely communication and in depth analytical support focused on business solutions.

• Develop a strong working knowledge of reporting systems and demonstrate the ability to capture information to incorporate into insight based selling stories via Excel and PowerPoint presentations, providing regular business updates and bringing new opportunities and insights to the Customer Business Manager.

• Intense understanding and use of Walmart’s Retail Link system, analyzing pricing, dollar and unit volume trends, inventory management & promotional evaluation management.

• Assist in customer administration, which includes completing customer new item merchandising forms and contracts on a timely basis to ensure compliance with Unilever audit procedures.

• Retrieve and analyze IRI and Unilever SASS data to provide professional presentations in Power Point on brand and category trends (to include market share and distribution/ranking reports).

• Regular interaction owning a relationship directly with Walmart staff on a weekly basis. Strong understanding of Walmart’s Go to Market strategy and strong communication and customer focused mindset are critical to servicing the customer in this role.

  You’re a born leader: At Unilever, everyone has a responsibility to take the lead, and everyone has an opportunity to make a difference. Leadership is about impact and behavior, not job titles and work levels – it is everyone’s business, not just manager’s business

  You’re a dot connector: Seeks to understand broader business goals and plans and ensures that goals/plans in own unit/location are not in conflict; shares best practices.

  You’re a changemaker: Focuses effort on continuous improvement, work simplification, and the elimination of non-value added work.

What You’ll Need To Succeed:

• Bachelor’s Degree in business or marketing

• Computer skills required: Excel & Power Point.

• Familiarity with IRI, Nielsen, Numerator, Wal-Mart Retail Link, Atlas and SASS is preferred.

• Customer management, customer service or finance background is a plus.

• Breakthrough Thinking - The position will require initiative on the part of the person to work independently and deliver results.

• Problem Solving - Will need to exercise good judgment and routinely make decisions to support the day to day business.

• Organizational Awareness - Will need to reach out to many different levels of the organization in order to solve problems and gather information for decision making.

What We Can Offer You

Culture for Growth (https://www.unilever.com/about/who-we-are/our-vision/) | Top Notch Employee Health & Well Being Benefits (http://www.unileverrealbenefits.com/) | Every Voice Matters (https://www.unilever.com/sustainable-living/the-sustainable-living-plan/enhancing-livelihoods/opportunities-for-women/upholding-diversity/) | Global Reach (https://www.unilever.com/brands/) | Unilever: Life | LinkedIn (https://www.linkedin.com/company/unilever/life/b7f02351-17bd-4ffc-aaa9-2d984072cd3a/) | Strategy | Unilever (https://www.unilever.com/our-company/strategy/) | Why work for Unilever (https://www.unilever.com/careers/why-work-for-unilever/) | Careers at Unilever (https://careers.unilever.com/) | Unilever Global Website (https://www.unilever.com/) | Check Out Our Space (https://www.themuse.com/companies/unilever/office)

Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

Job Category: Customer Development

Job Category: Développement de la clientèle

Job Category: Ventas

Job Type: Customer Management Specialist_Modern Trade

Industry: UnileverExperiencedProfessionals