Job Information
OMJCC Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - OMJ|CC in Rocky River, Ohio
Ohio Means Jobs - Cuyahoga County is sourcing Prepared Foods Team Members (Deli Service Counter & Culinary Venues) for a grocery store company that is the world's leader in natural and organic foods. First, second and third shifts are available. Position Description:
Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Position Responsibilities:
· Cuts, prepares, and serves a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.
· Samples products to customers.
· Stocks hot and cold cases and displays with prepared foods from kitchen, walk-in preparation, and refrigerators.
· Checks in-stock product dates to ensure freshness and rotates when necessary.
· Bails and consolidates recyclables.
· Assists Team Leader in organizing and displaying volume and seasonal items.
· Completes spoilage, sampling, temperature, and sweep worksheets as required.
· Assists with periodic inventory checks.
· Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
· Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
· Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
· Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
· Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with cleanliness and safety standards.
· Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
· Immediately reports safety hazards and violations.
Required Knowledge, Skills, & Abilities:
· Ability to sell proactively.
· Ability to learn basic knowledge of all products carried in department.
· Strong attention to detail.
· Strong to excellent communication skills and willingness to work as part of a team.
· Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
· Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
· Ability to follow directions and procedures; effective time management and organization skills.
· Passion for natural foods.
· Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
· Understanding of and compliance with quality goals.
Desired Work Experience:
· No prior retail experience required.
Physical Requirements / Working Conditions:
· Must be able to lift 50 pounds.
· In an 8-hour work day: standing/walking 6-8 hours.
· Hand