HHS - Administrative Assistant (DCS)

Rockville , MD

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Posted 9 days ago

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Job Description

HHS - Administrative Assistant | Protection Strategies Inc.

Why PSI?

Welcome to Protection Strategies Inc (PSI), a leading force in security and defense solutions. At PSI, our mission is clear: to safeguard our clients' interests with unwavering integrity and innovation. With a dedication to excellence, we deliver cutting-edge solutions that protect critical infrastructure, promote safety, and shape a more secure future. Join us as we work tirelessly to redefine what's possible in the realm of security, driving change and ensuring the safety and security of communities worldwide. Apply below and start your journey with PSI where your hard work is recognized and appreciated within our Mission first and people always culture.

PSI is willing to sponsor candidates for Top Secret Clearance (for specific jobs that require it)

About the role:

Administrative Assistants provide various support roles to the Division of Child Support (DCS) Case Management Specialists, Digital Fingerprinting Site Support Specialists, and DCS Federal Staff. They all answer phones; receive, log, and sort mail; send, receive, and sort faxes; file and purge case records; and monitor resource mailboxes. They also support the Case Management Specialists by opening and closing cases, as well as evaluating various database searches for potential sponsor information should the need arise.

Responsibilities:

• Answers phones; receives, logs, and sorts mail

• Sends, receives, and sorts incoming faxes

• Files and purges case records and store rooms

• Assists in monitoring of resources mailboxes, and assigns cases to respective Case Management Specialist as appropriate

• Oversee day-to-day administrative functions of DCS and assist in the areas of logistics , office supply inventory and ordering

• Serves as point of contact for DCS customers, including but not limited to OPM, ACF and/or ACF designees, potential sponsors, and other DCS employees

• Serves as support to Case Management Specialists (Junior and Senior) in opening and/or closing cases

• Preference for familiarity with Spanish and/or willingness to learn

• Must be sensitive to other cultures and ethnic groups

  Qualifications/Requirements:

• Education at the High School level and/or equal work experience

• 3-5 years of experience working in program assistant and/or administrative capacity

• Must be proficient in Microsoft Office Suite software (Word, Excel, and Outlook).

• Demonstrated attention to detail

• Excellent organization skills and the ability to multi-task

• Ability to work independently and with minimal supervision

• Proficient written and verbal communication skills

• Coordination of work activities with other persons and group

  Company Benefits/Perks:

• Medical

• HSA + HRA

• Goodrx

• Telemedicine

• Dental Benefits

• Vision Benefits

• Basic and Voluntary Life and Ad&D

• Disability Products

• Employee Assistance Program

• 401(K) Retirement Plan

• Commuter Benefits

• Financial Advisor

• Tuition Assistance

  EEO Statement:

  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Our company takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

  Our company maintains a drug-free workplace. All offers of employment will be contingent on applicant passing a pre-employment drug screen.

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