Dispatch jobs to Field Service Techs:

• Sort and separate field service work orders and send to service techs in the field

• Dispatch utility jobs to field service techs first thing in the mornings and periodically throughout the day

• Route work to Field Service Techs by dispatching work orders to a handheld devise

• Intensely focus on multiple tasks throughout the day

Provide accurate documentation to management:

• Use good judgement and make sound decisions in accordance with policies and procedures

• Assist with administrative duties as assigned

Other duties as assigned.

• Salary Transparency: For those residing in NY, the pay for this role is at $18/hour.

About You

Must haves:

• Education: None. Must be 18 years or older

• Experience: 1 year of experience in industry-specific knowledge; must possess a valid driver's license

Nice to haves:

• Education: High School Diploma or GED

• Experience: 2 or more years of experience in dispatching

Your Skills:

• Ability to multi-task, and work independently and as a team

• Exceptional flexibility in daily routines and route scheduling

• Excellent communication skills, comfortable interacting with management and customers

• Ability to interact with unhappy or negative customers in a professional manner

• Excellent attention to detail and organization skills

• Good working knowledge of computers and software systems is essential in sending, receiving, and reviewing orders

This role would not be a good fit if you:

• Do not enjoy working independently

• Are not flexible and do not enjoy adapting to your current work schedule or routine

• Do not have adequate planning and time management skills

Drug/Alcohol Testing:

• Drug/alcohol testing is required

• Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters

• Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits

Health and Safety:

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options

• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability

• Flexible Spending Accounts or an option for a Health Saving Account with company match

• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement:

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost

• Roth or Traditional 401(k) Retirement plan with company match

PTO Plans (after 90 completed days of service for full-time employees):

• Paid Vacation

• Paid Holidays

• Paid Wedding Day

• Veterans Day paid time off for our veterans

• Paid Sick Time (New York based positions ONLY)

Perks/Allowances:

• Company vehicle (for all driver-based positions)

• Gas card for company vehicle (if applicable)

• Company provided cell phone or mobile allowance (if applicable)

• Boot allowance from approved vendors

• Daily per diem for travel-based positions

Where We Work

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.