Description

HOW WE CARE FOR YOU:

At ACM Global Laboratories, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while improving patients' lives.

• Pension Plan
• Retirement Plan
• Comprehensive Benefits Package
• Tuition Reimbursement
• Benefits Effective Date of Hire
• Same Day Pay through Daily Pay
• Employee Referral Program
• Employee Assistance Program

SUMMARY

The Training Specialist will be responsible for preparing new ACM employees to meet their role expectations by delivering the curriculum outlined in the new hire onboarding program (ACM Academy). As part of this, the Training & Development Specialist is also responsible for creating and maintaining all training resources on ACM's internal wiki. In addition, this person will work to identify gaps in knowledge across the team and put training/communication strategies in place to bridge these gaps. They will work closely with ACM leadership to continuously develop and refine existing curriculum as well as provide routine mentoring, feedback and progress evaluations of new employees

ACM Global Laboratories is a growing international organization that provides continued opportunities for internal advancement. At ACM you will be part of a team that is focused on improving people's lives where you are supported by leadership and colleagues. We are backed by a large healthcare network in the complex and rewarding field of advanced laboratory science. Your voice is heard, and with that, you have an ability to make an impact on the organization and influence your professional growth.

STATUS: Full Time

LOCATION: Remote; Based in Rochester NY

DEPARTMENT: Study Management

SCHEDULE: Days

ATTRIBUTES

• Three years of training, instructional design or related experience required
• Bachelor's degree strongly preferred; concentration in Instructional Design, Communications, or the Sciences is a plus.
• Professional training certification preferred.
• Proficient with Microsoft Office (Word, PPT, Excel).
• Prior experience in clinical trials preferred.
• Prior project management experience preferred.
• Strong communication skills (oral and written)
• Excellent presentation skills
• Self-motivated and results-driven
• Tech-savvy and able to pick up new systems quickly
• Keen attention to detail

RESPONSIBILITIES

• Training Support. Deliver effective training to drive expected results in both group and individual (virtual) classroom settings. Educate new employees on the life cycle of clinical trials, the role and responsibilities of ACM Project Managers, and current best practices. Coordinate and facilitate the training of new processes and systems. Train newly-hired Study Management employees as part of their onboarding. Provide demonstrations of system functionality as necessary. Participate in process improvement and new system roll-out initiatives from a workflow analysis and education perspective. Deliver formal and individual training as needed for remedial and ongoing training as identified by Study Management leadership. Provide mentorship and continuous support as needed. Understand and follow company policies and procedures while always maintaining patient and client confidentiality, both inside and outside of the workplace.
• Curriculum Development& Planning. Prepare and maintain Study Management curriculum and training materials used during the onboarding of new Study Management employees.
• Tracking & Reporting. Assist with monitoring completion of training requirements for new and existing Study Management employees. Monitor, track and analyze training effectiveness and make amendments to the program as needed.

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $84,000.00 - $97,000.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

Minimum Salary: 84000.00 Maximum Salary: 97000.00 Salary Unit: Yearly