Clerk III/Bilingual (Spanish) - Open Competitive Exam

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Clerk III/Bilingual (Spanish) - Open Competitive Exam

Salary

$38,311.00 - $47,894.00 Annually

Location

Rochester, NY

Job Type

Full-Time

Job Number

24EOC60004-870

Department

Various Departments

Opening Date

08/27/2024

Closing Date

9/27/2024 11:59 PM Eastern

Civil Service Exam Date

10/26/2024

• Description

• Benefits

General Description

The eligible list resulting from this exam will be used to fill vacancies at both the City of Rochester and the Rochester Housing Authority.

City of Rochester salary range: $37,105 - $46,386

Rochester Housing Authority salary range: $30,012 - $42,000

This is a clerical position which involves the performance of a variety of activities within well defined procedures. Individuals assigned to this class are given detailed oral and/or written instructions for new or more complex assignments. Some of the work will be performed in Spanish. The duties are carried out under direct supervision, which is usually received in the form of review of completed assignments, another step in the clerical process and/or supervisory observation. Employees of this class may be required to exercise some independent judgment in performing assigned duties. Performs related work as required.

Typical Work Activities

• Checks items, data or names in files for accuracy and completeness;

• Searches files for information;

• Prepares new file folders;

• Sorts and distributes mail;

• Enters data into a personal computer;

• Answers telephone and obtains and gives out information about office function and services;

• Refers telephone calls to proper office and personnel or takes messages;

• Greets individual visitors and refers them to the proper person;

• Schedules meetings and appointments;

• Performs Spanish-English and English-Spanish translations.

Minimum Qualifications

High School diploma or Equivalent* AND

• Associate’s degree in business management, secretarial science, office technology or closely related field; OR

• Two years of full-time experience (or its part-time equivalent) performing general clerical activities.

  • Candidates who expect to receive this degree or diploma by August 1, 2025, may participate in the examination. If successful on the examination, you will not be certified for appointment until you have submitted proof of completion of the requirements to the City of Rochester Examination Administration unit. Proof must be submitted no later than 2 (two) months after the completion of your degree or diploma; failure to do so will result in removal of your name from this list.

Exam Information

PART 1:

Scopes/Subjects of Examination: A test designed to evaluate knowledge, skills and /or abilities in the following areas.

Name and Number Checking: These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is usually presented in two or three columns, and you will have to determine how the entry in the first column compares with the entry in the second column and possibly the third. You will be instructed to mark your answers according to a designated code provided in the directions.

Operations with Letters and Numbers: These questions test for skills and abilities in operations involving alphabetizing, comparing, checking and counting. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given groups of letters and/or numbers.

Customer Service: These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.

Test Guide:

• The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.

• The Central Library of Rochester and Monroe County may have exam-related material, as well as, other branches.

PART 2:

The Spanish Language Oral Proficiency Test, is designed to evaluate the candidate’s oral proficiency in the Spanish language at the level appropriate for the title being tested. The language oral proficiency test will be rated on a pass/fail basis.

SPANISH LANGUAGE ORAL PROFICIENCY TEST WAIVER:

The City of Rochester will waive further bilingual component testing for candidates who have successfully completed a required language oral proficiency level with the City of Rochester or other Civil Service agency within New York State. Candidates must request a waiver of the Spanish Language Oral Proficiency Test at a level determined by New York State Department of Civil Service. Candidates must submit a request for waiver with their application by the final filing date for the examination as stated on the Exam Announcement. The request for waiver must include the date, title, Civil Service agency, and the level for which the Spanish Language Oral Proficiency Test was administered. The Bureau of Human Resource Management/Examination Administration unit will verify this information with the New York State Department of Civil Service or New York State Civil Service agency. Candidates will receive written notice regarding this verification. The Bureau of Human Resource Management/Examination Administration will also keep a record of each successful candidate’s name, level of proficiency achieved date(s) of oral proficiency test(s). Candidates who successfully perform at the targeted level, will also be granted waiver status for lower proficiency levels, if any.

For full-time employees:

The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

For less-than full-time employees:

The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.

Agency

City of Rochester (NY)

Address

30 Church Street Room 103A Rochester, New York, 14614

Phone

585-428-7115

Website

http://www.cityofrochester.gov

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