Job Description

A large healthcare company is looking for a candidate that will support a robust Microsoft based network running Windows 10/11 and Microsoft Office 365, MS Teams, etc. . The ideal candidate will need PC, desktop, laptop and tablet expertise in order to perform the duties of this position. Some main responsibilities include but are not limited to: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management systems to reflect work performed, and monitoring daily activity. Additionally the candidate will be responsible for installing and maintaining PC hardware/software, troubleshooting network usage and computer peripherals, performing system backups and data recovery, resolving network communication problems independently, disk capacity monitoring and network security, and various administration tasks. We are looking for someone that is comfortable interacting with clients face to face on a daily basis and has excellent customer service.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Minimum 3-5 years' experience with PC support, including deployment.

Minimum 3 years' experience with PC hardware troubleshooting and repair.

Well-versed in installing windows, software, applications.

Minimum 3 years' experience with direct client interaction and proven customer service.

Experience managing multiple tasks simultaneously while maintaining the quality of results.

Experience managing incoming and outgoing assets and prepare systems for deployment.

Experience developing a multi-week deployment plan.

Extensive experience in profile management and data transfer.

Expert user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access).

Known for working efficiently without supervision and can lead others (may lead refresh team activities). Mac experience is a plus. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.