The On-site Service Engineer Team Lead is responsible for performing and supervising the Sustaining and Installation (IQ) semi-routine preventative maintenance of products through well-defined schedules and procedures.

Main Responsibilities

• Directs team daily operational activities while providing single point of contact for customer for all Sustaining and Installation Qualification related issues.

• Establishes and audits local operating procedures to provide a training aid and reference source for Edwards and customer personnel.

• Performs special projects at customer site with supervision as needed from senior technical experts or project management.

• Maintains records of repairs and maintenance performed using local database. Develops and maintains a preventive maintenance schedule for equipment that will ensure optimum performance.

• Assists with failure analysis by providing information on mode of failure on each equipment failure.

• Submits information to Edwards technical department to drive equipment improvements.

• Writes weekly/monthly reports on activities that have been performed at a customer’s site based on customer and regional management requirements.

• Works with Site Lead and Site Manager to ensure 7x24 escalation support for site team.

• Maintains punctual, regular and predictable attendance; works collaboratively in a team environment with a spirit of cooperation.

• Respectfully takes direction from [supervisor/ manager]; other duties as assigned.

Skills / Knowledge / Experience

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education level

o AS degree or equivalent in relevant technical field (full military equivalent may substitute for AS with HR and supervisory approval) -OR- 4+ years' related technical experience (i.e., military, electromechanical devices, comms).

Relevant Previous experience

o 5 years related industry experience including the completion of relevant training and competencies profiles defined within the training plan for the current position and has demonstrated understanding of the product.

Knowledge areas/Skills

o Electronic, mechanical, chemical, or gas in the Semiconductor industry is preferred.

Other requirements

o Strong leadership skills.

o Excellent organization, prioritizing, multi-tasking and customer service skills.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.