JOB PURPOSE:

Under the direction of the SVP of Operations, the Diagnostic Treatment Center (DTC) Administrator will oversee provider organization operational expenses, Medical operations, DTC & Medical Practice administration. The role will be involved in fostering a clinical network and building relationships with the participant’s ecosystem focusing on clinical collaboration, care coordination, and standards of communication.

JOB RESPONSIBILITIES:

• Administrative Oversight Role

• Develops strategic plans, policies, and procedures to improve consistent practices across all PACE centers related to medical practice, DTC administration, communication with all employees in the DTCs, and management skillsets development of current management.

• Be the steward of the organization’s vision. Embrace quality, cost, and utilization improvement and deliver the right care at the right time in the right place to the frail vulnerable PACE population.

• Together with the chief medical officer and other internal stakeholders, define goals, metrics, and strategies for Medical Practice Managers, Physicians, Nurse Practitioners, and DTC staff performance.

• Create a dashboard/ driver diagram for the employed provider’s group.

• Participate in the planning and execution of the annual operating plan as it pertains to the providers’ group.

• Facilitate organizational efforts to improve clinical documentation and risk recapture.

• Help champion quality and utilization efforts among the providers and engage them in value-based activities.

• Develop a deep understanding of and accountability to contractual obligations and applicable regulatory and compliance standards.

• Collaborate with appropriate functions in the organization and ensure adherence to regulatory standards as it relates to providers licensing, credentialing, and payer’s enrollment.

• Partner cross-functionally to build long-term strategic partnerships with other providers (individuals and systems) and community-based organizations.

• Co-own provider’s recruitment efforts in partnership with HR, support their onboarding, and ensure they are set up to succeed.

• Identify areas of system improvement and advocate for the right solutions.

• Serves as the DTC Administrator

• Maintains liaison with all levels of clinical and administrative staff, physicians, and outside organizations to coordinate clinic business, accomplish directives and facilitate the resolution of issues, concerns, and problems.

• Ensures compliance with established practices and new policies and keeps employees abreast of current changes and standards.

• Works with the Physicians to provide leadership and direction to ensure the delivery of high-quality standards are being provided to participants.

• In coordination with the Medical Directors, develops policies, guidelines, and implementing procedures and ensures consistent company-wide implementation.

• Ensures that operating expenses are well within the prescribed limits of budget plans and fiscal guidelines.

• Statistical analysis of HCC Coding Member Health Assessments by site to ensure all clinicians completed participant chart documentation timely, capturing all relevant diagnostic codes accurately.

• Acts as subject matter expert on training programs pertaining to Clinic Administration.

• Manage all interactions with NYSDOH’s Clinical Laboratory Evaluation Program, including laboratory operating permit acquisitions and renewals.

• Manages ongoing compliance with Clinical Laboratory Improvement Amendments (CLIA) waivers for the DTC laboratories. This includes tracking and monitoring of operator training, credentialing, personnel evaluation, quality control system development, regulatory compliance, and troubleshooting.

• Collaborates with CLHC materials management in the procurement, evaluation, and selection of new and/or existing diagnostic testing-based equipment at the DTC.

Schedule: 8:30AM – 5:30PM

Weekly Hours: 40

QUALIFICATIONS:

Education: Bachelor’s degree in business, Health Care Administration or related field. Clinical License preferred.

Experience:

• Minimum of five (5) year of experience in developing and maintaining clinical policies and procedures.

• Three (3) to five (5) years in management/leadership positions with a proven track record of leading change preferred.

Additional Requirements:

• Knowledge of practice management, health care delivery, operations, and financing a plus.

Physical Requirements

Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:

• Standing – Duration of up to 6 hours a day.

• Sitting/Stationary Positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods.

• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and other items used in the scope of the job using OSHA guidelines, etc.

• Bending/Squatting – Have to be able to safely bend or squat to perform the essential functions under the scope of the job.

• Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas.

• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools to complete essential job functions (ie. typing, use of supplies, equipment, etc.)

• Sight/Visual Requirements – Must be able to visually read documentation, papers, orders, signs, etc., and type/write documentation, etc. with accuracy.

• Audio Hearing and Motor Skills (Language) Requirements – Must be able to listen attentively and document information from patients, community members, co-workers, clients, providers, etc., and intake information through audio processing with accuracy. In addition, they must be able to speak comfortably and clearly with language motor skills for customers to understand the individual.

• Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Salary Range (Min-Max):$140,000.00 - $150,000.00