Description

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

The purpose of this role is to lead and supervise the Boehringer's Congress & Meeting Management team, including directing the overall planning, strategy, and delivery for in-person, virtual, and hybrid meetings and Congresses. The Director of Congress & Meeting Management establishes policies, processes and procedures that determine how meetings and Congresses are planned and implemented within Boehringer for internal meetings and congresses. The role will create and maintain Congress & Meeting Management policies and procedures. The position will ensure all necessary capabilities are owned and their success is measured and tracked. This role will also lead the Congress team for face-to-face, virtual and hybrid including congress vendor and association relationship management. The role will be accountable for shifting 500 total meetings and congress (face-to-face) yearly Congress with the potential to increase the number of meetings while shifting to a hybrid approach to drive efficiencies and increase our reach. The Director of Congress & Meeting Management will drive the team to turn process innovation opportunities into realistic solutions. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

Duties & Responsibilities

• Develops a centralized Congress & Meeting Management program to ensure consistency, cost-effectiveness, efficiency, and scalability to the organization for meetings and congresses.

• Forms policies, planning standards, engagement model, and procedures and implements best practices and lessons learned to establish proper governance and an accountability structure throughout the entire M&E team

• Makes decisions and develops a strategic approach to Congress & Meeting Management in line with the strategic goals of Boehringer

• Primary escalation and resolution point for Congress & Meeting Management technology and service delivery and integration

• Develops network of internal/external resources and tools to ensure a balanced mix of all available resources

• Determines objectives of Congress & Meeting Management team, including defining the success metrics and messaging for meetings and Congresses

• Ensures alignment of full Congress & Meeting Management team through communication and coordination to promote efficient operations

• Reviews all criteria thresholds for quality and policy adherence

• Performs all Company business in accordance with all regulations (e.g., EEO, FDA, OIG, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to Senior Leadership. Demonstrates high ethical and professional standards with all business contacts in order to maintain Boehringer's excellent reputation.

• Represents the cross-functional workings of all teams connected to Congress & Meeting Management , driving the tactics behind internal communications and engagements with customers as the senior member of Boehringer's Congress & Meeting Management

• Represents the capabilities and needs of Congress & Meeting Management to executive Boehringer leaders

• Partners with Congress & Meeting Management stakeholders in the establishment of Congress & Meeting Management policies and operating guidelines to mitigate gaps and risks

• Reviews Congress planning and approval pipeline with executive leadership

• Establishes relationships with external vendors and makes the final decision regarding the selection of vendors

• Understands and communicates interdependencies that exist within the current Congress & Meeting Management structure while maintaining strategy and guiding principles

• Congress vendor(s) and associations

• Ability to establish internal goals nested within Boehringer's strategy and appropriate control measures to ensure the team’s success

• Verbal, written communication skills to ensure alignment of full Congress & Meeting Management team

• Extensive knowledge of meetings and Congresses planning and execution

Requirements

• Bachelor's degree from an accredited institution preferred; MBA preferred.

• Twelve-plus (12+) years’ experience in pharmaceutical industry or relevant business experience (i.e., large scale direct to consumer Congresses or association meetings) required

• Strong knowledge of virtual meeting platforms required

• Experience leading teams required

• Experience managing external vendors required

• Ability to travel up to 25% of time, both domestic and international

• Proficiency in Congress management software and tools

• Demonstrated excellent judgment skills

• Proven success working cross functionally with high emotional intelligence

• Solid understanding of current and future market trends in Meeting Excellence

• Strong Continuous Process Improvement knowledge with a successful record of delivering results while managing projects

• Ability to find solutions through ambiguous and challenging circumstances

• Collaborative approach/ team player

• Entrepreneurial spirit and ability to think with innovation at the core

• Excellent problem-solving abilities

• Strong negotiation and conflict management skills

• Highly motivated to make an impact/contribute to building a new business

• Patient centric/customer focused

• Strong communication, persuasion, and facilitation skills

• Strong strategic, analytical, and financial skills

• Displays AAI behaviors: Agility, Accountability, and Intrapreneurship

Compensation Data

This position offers a base salary typically between $167,000 and $289,000.  The position may be eligible for a role specific variable or performance based bonus and or other compensation elements.  

All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.