West Creek 4 (12074), United States of America, Richmond, Virginia

Senior Software Engineer, DevOps

Capital One Technology Operations has an opening for a DevOps Platform Engineer who has the passion to provide superior system availability and customer experience. You must possess strong knowledge of AWS Infrastructure, automation, and Python scripting, and be able to apply this knowledge to manage cloud based applications. Our ideal candidate will be responsible for driving efficiencies through automation, and providing technical guidance and leadership internally, as well as partnering with adjacent teams to drive solutions. You will drive reliability and performance across a massive scale by mastering the full depth of the stack. You should have experience with, and a strong knowledge of, Incident, Problem and Change management processes. You will drive technical resolution of High-Severity & Low Severity Incidents.

What You’ll Do:

• Design, deploy and support automation and scripting solutions to drive new capabilities, visibility, and efficiency.

• Influence resiliency and scalability in production environments in Amazon Web Services (AWS).

• Identify opportunities and develop proactive automated monitoring and alerting solutions by utilizing available tools (Splunk, New Relic, etc.).

• Provide technical leadership and guidance around DevOps best practices

• Identify opportunities to reduce manual validation efforts and drive zero touch automation and self healing

• Proactively monitor all of the applications and infrastructure behind Capital One’s external and internal customer facing services including their availability, latency, performance, and capacity

• Manage and govern relationships with technology vendors utilized in the enterprise.

• Create, manage and utilize appropriate technical procedural documentation (run books)

• Ongoing on the job training and self study professional development

• Operations Tier 3 escalation resource for incident resolution

Successful candidates will possess:

• Exceptional interpersonal and verbal and written communication skills, with the ability to document solutions, present ideas to cross-functional teams, and explain operational issue background and root cause to senior leaders

• Meticulous attention to detail

• Solid understanding of cloud based solutions and services (preferably in AWS)

• A passion to drive automation, scripting, machine learning, and self healing

• A passion for teamwork

• Ability to work in a flexible work environment that embraces rapid change, emphasizes continuous learning, and attacks new challenges

• Ability to adequately discuss technical issues with technicians, engineers, architects and vendors.

• Ability to work as part of an integrated team that is geographically dispersed, as well as work independently as required.

• Experience with Linux

• Familiarity utilizing REST APIs

• Familiarity with Infrastructure as Code methodologies and tools

• Proficient knowledge of common DevOps tools such as Git/Github, Jenkins, containers, etc.

Basic Qualifications:

• Bachelor’s degree

• At least 4 years of experience in DevOps Engineering (Internship experience does not apply)

• At least 2 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform)

• At least 2 years of Unix or Linux system administration experience

Preferred Qualifications:

• 2+ years of experience developing applications

• 1+ years of experience with AWS Lambda

• 2+ years of experience with Python

• AWS Solutions Architect Associate Certification

• 2+ years of experience working with Agile Development Practices

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).