West Creek 3 (12073), United States of America, Richmond, Virginia

Senior Associate, Enterprise Risk Management - Control Methodology

Enterprise Risk Management (ERM) is seeking a Senior Associate to join Capital One’s Control Methodology team. This Senior Associate will have the opportunity to apply their risk management, quality assurance and process management skills to support driving Capital One’s continued stability and success in managing and maintaining an effective internal control environment. This role is focused on supporting our first and second line performers and stakeholders on the governance and application of our Enterprise Control Standard (“Standard”) methodology, requirements, and the reporting on the state of our control inventory. This role engages across our programs and practices, in support of our being well-managed, with particular focus in the areas of monitoring, training and guidance, tools and reporting, and our risk systems of record (“GRC”). The ideal candidate will be a highly motivated risk professional with strong process improvement, problem solving and communication skills, with focus on achieving short and long term goals. This Senior Associate will have the opportunity to engage and partner with risk program and practice owners, stakeholders and the risk community across the enterprise.

Specific responsibilities include, but are not limited to, the following:

• Monitor Standard adherence; partner with impacted groups to develop and implement solutions when opportunities are found

• Leverage monitoring, related risk data and program assessments to identify program enhancements, training and guidance improvements

• Execute portions of our control challenge process to drive timely identification of the appropriate second line challenger groups and submission of outcomes into our GRC

• Support our team in the development and delivery of training, guidance and related services to drive Standard adherence

• Be intellectually curious to question the obvious, explore options, and seek efficiencies and improvements

• Collaborate effectively with other risk programs and stakeholders (e.g. Operational Risk Management, Compliance, Business Risk Offices)

• Help support, where needed, special projects and engagements

• Support periodic updates and maintenance of the Business Continuity Plan

Basic Qualifications:

• High school diploma, GED, or equivalent certification

• At least 1 year of experience in risk management, compliance, or standards governance

• At least 1 year of experience in process and controls management, process quality or audit

• Experience with Google Suite

Preferred Qualifications (in addition to above):

• Bachelor’s Degree or military experience

• Strong written and verbal communication skills

• 2+ years of experience in the financial industry

• 2+ years of experience in controls development

• Strong problem solving skills and desire to continually expand their risk management knowledge

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).