Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead deployment of Mondelēz International’s risk-based food safety management program from design to execution for the Richmond Bakery and its partners, including consumers, customers, suppliers, external manufacturers, and trademark licensing agreements.

How you will contribute

You will lead the Quality, Food Safety and Sanitation programs at the Richmond Bakery. You will leverage and deploy global and regional quality and food safety programs and policies and will capture operational feedback to help keep them up to date. In addition, you will ensure that risk assessments are used as a key decision-making approach for product, process and package design safety and provide risk-based food safety verifications for suppliers, internal and external plants, and warehouses. In this role, you will also support the effective management of operational food safety challenges in the Richmond Bakery (including disposition decision making based on risk assessment and advice on risk management interactions with authorities), influence and partner with cross-functional peers, effectively communicating how food safety supports our company values, and implement a food safety culture across the organization.

What you will bring

Quality and Food Safety Leadership, including strong regulatory experience in addition to proven experience driving Quality and Food Safety culture.

Demonstrated experience and knowledge in the following:

Delivering risk-based food safety programs to drive commercial outcomes, ideally within fast moving consumer goods environment

Influencing food safety strategy, providing operational observations and practical input that translates into significant business benefit

Collaborating to complete the agenda by working effectively across functions, geographies, and with internal and external partners

Relentless curiosity and a continuous improvement mentality

Building an internal network that allows for effective communication, influencing and stakeholder engagement

More about this role

Education / Certifications:

• Bachelor’s degree in quality, Food Science, Business Administration, or related field required

Job specific requirements:

• Minimum of 8 years’ experience in Production, Manufacturing.

• Minimum of 8 years’ experience leading and managing a diverse work force in a Fast-Paced Team Environment

• Minimum of 8 years’ experience directly managing food quality/safety, receiving and delivery processes and programs.

Job Responsibilities:

• In conjunction with other departments, creates and monitors Quality Control systems which assure that all in-process and finished goods meet established government, Mondelez and internal specifications, as well as being manufactured in accordance to all Food Safety measures.

• Provides leadership and technical assistance to operations and maintenance by aggressively managing food safety and compliance systems, instilling regulatory awareness and commitment.

• Performs fact-based assessments/audits of Manufacturing Systems ensuring that all records, procedures, processing, packaging, and equipment are in compliance with all federal, state and other regulatory requirements.

• Leads all internal and external auditing activities and follow-up. Assures the plant maintains compliance to external standards.

• Ensures the required quality/regulatory training is maintained.  

• Lead the site to achieve the Quality goals and objectives and supports the development of the Quality Improvement Plan.  Evaluate trends of key Quality measures, identify root causes of deviations and implement effective corrective actions.

• Assists in the identification and achievement of facility Quality KPIs through appropriate corrective/preventative actions and continuous improvement initiatives.

• Leads the Quality Management Pillar working closely with other Pillar Owners to establish Quality Points and drive down sources of waste through the use of RCA tools and Statistical Process Control.

• Implement effective programs to instill an error prevention and continuous improvement mindset in all colleagues (in support of Total Quality and ISO philosophies). 

• Ensure adequate support exists for necessary evaluation of raw materials, finished products, industrial hygiene studies and environmental sampling and testing.

• Provides overall direction related to HACCP systems, micro testing programs, sanitation and pest control, leveraging company functional experts for capability building.

• Promptly investigate all customer feedback, including Consumer and Field Complaints.  Develop plans and controls to prevent recurrences and establish ongoing continuous improvement activities to deliver reductions in consumer complaints and ongoing process control improvements.

• Provide quality support for plant projects and initiatives in the manufacturing environment.  

What you will bring :

• Sound understanding of quality, sanitation, and warehouse environments.

• Enhanced knowledge of customer service policies, procedures, and programs. 

• Understanding of employee relations within the business unit, including sound leadership that supports a workforce in a unionized team environment.

• Proven change management & organizational skills.

• Demonstrated leadership and ability to motivate others.

• Excellent communication, problem solving & decision-making skills.

• Experience with TPM or Il6S, including management of the quality pillar strongly preferred.

Work schedule:

This role is on-site at our Richmond Bakery 6002 S. Laburnum Ave Richmond ,Virginia

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

Regular

Food safety

Product Quality, Safety and Compliance

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.