Overview

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

Responsibilities

The Critical Facilities Manager is responsible for the overall management of the critical environment’s operations of the data center. The CFM will work with their team to ensure that all preventive and corrective maintenance is completed within the established Key Performance Indicator (KPI) timelines. The CFM is responsible for ensuring that the CE Team is following the MSFT SOW and is on call 24/7 365 to respond to SEV or site issues. The CFM is responsible for developing a positive culture that people are attracted to as well as executing the Operational Maturity Model to completion.

The CFM is responsible for the overall maintenance operation and safety of the employees and site.

Specific Duties and Responsibilities:

• Ensure each shift is staffed in accordance with SOW minimum staffing requirements.

• Oversee any daily changes to staffing to meet operational requirements.

• Manage any HR related issues of employees within their organization.

• Manage all overtime and identifyany overtime to submit for client reimbursement approval.

• Review and approve all timecards for employees within their organization.

• Work directly with MSFT CEOM to resolve daily or foreseeable issues that may impact operations.

• Communicate any issues that require CEOM support.

• Work with HRto resolve any issues that may arise.

• Ensure the CE Team has everything needed for daily operations.

• Resolve all issues for the CE Team to avoid delays in maintenance.

• Ensure all processes for the CE Team align with MSFT DC Operations.

• Build, implement and enforceoperational process for the CE Team.

• Issue training to all employees, track progress and provide support for qualifications to the CE Team.

• Track and assist with team member development and career progression.

• Perform quarterly, semi-annual, and annual employee evaluations.

• Provide Pay increase recommendations for employees within their organization to the regional teams.

• Ensure all employees under their organization have proper PPE to include uniforms prior to coming on board.

• Ensure all employees under their organization have proper PPE issued to them.

• Ensure all employees under their organization have completed the required safety training.

• Ensure work orders do not breach and are closed out in a timely manner.

• Work with the MSFT team to forecast finances and future projects.

• Manage and set budgets for PMs, CMs and Consumables.

• Work with CMMS/Finance POC to ensure all budgets are balanced and correct.

• Manage PTO for all employees in their organization.

• Attend all meetings that pertain to operations under their organization.

• Responsible for all employees under their organization CMMS Utilization.

• Initiates and manages all RCAs pertaining to their team. Ensures RCA submissions meet SOW SLA requirements.

• Review and approve all PRs.

• Manage the Operational Maturity Madel. Work with the ACFM to develop strategies and APs to develop a High Performing Organization.

• Available 24/7 365 to respond to SEV or site issues.

Qualifications

• 12+ years of experience with a high school diploma or GED is required.

• A minimum of 5+ years supervisory experience in O&M of large complex commercial buildings and mission critical environments.

• Vast knowledge of site operations and equipment identification.

• Experience in operational management.

• Experience in people management.

• Experience in managing budgets and providing finical forecasts.

• Experience with vendor management and maintenance scheduling.

• Knowledgeable in Excel, Word, MSFT Project, and MSFT Planner.

• Able to efficiently navigate CMMS to verify and update WO status and understanding of PR/PO process.

• Understanding of the MC Dean POL process.

• Proficient in MSFT procedure writing standards and philosophy.

• Complete understanding of the flow of operations from FTE to Vendor.

• Proficient with Run Book and can proficiently navigate Preventative Maintenance Standard.

• History of team building experience, and personnel and operations management.

• Knowledgeable in MC Dean timesheet, intranet, and MIS multi factor authentication tokens.

• Preferable previous experience as operations manager or program manager within Data Center Operations.

We offer an excellent benefits package including:

• A competitive salary

• Medical, dental, vision, life, and disability insurance

• Paid time off

• Tuition reimbursement

• 401k Retirement Plan

• Military Reserve pay offset

• Paid maternity leave

Abilities:

• Exposure to computer screens for an extended period of time.

• Sitting for extended periods of time.

• Reach by extending hands or arms in any direction.

• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

• Listen to and understand information and ideas presented through spoken words and sentences.

• Communicate information and ideas in speaking so others will understand.

• Read and understand information and ideas presented in writing.

• Apply general rules to specific problems to produce answers that make sense.

• Identify and understand the speech of another person.