Description

Position Summary

Science Applications International Corporation (SAIC) is seeking a Continual Improvement Analyst to join our team supporting an active program with a major state & local government customer. This position reports to the Continual Improvement Manager as part of the Process and Continual Improvement Team (PACI).

Essential Duties of this Position Include:

· Lead and facilitate continual improvement initiatives using established methodologies, such as ITIL Continual Improvement Practices, ISO PDCA, Lean Six Sigma (DMAIC), Kaizen, or Agile.

· Collaborate with stakeholders, suppliers, and customers across the COV to identify areas for improvement, quantify the current state baseline, set target outcomes and prioritize improvement opportunities based on their impact on business goals and enterprise value.

· Help conduct process assessments, root cause analysis, and performance evaluations to identify inefficiencies, bottlenecks, and areas for optimization.

· Help develop and implement action plans and solutions to address identified improvement opportunities, including process redesign, automation, and technology enhancements.

· Monitor and track the progress of improvement initiatives, ensuring that they are completed on time and within budget, and that targeted benefits are realized or lessons learned are communicated.

· Establish performance metrics and key performance indicators (KPIs) to measure the effectiveness of improvement initiatives and track ongoing performance.

· Analyze data and generate reports to communicate the results of improvement efforts to stakeholders and senior management.

· Facilitate training sessions and workshops to educate employees on how to identify continual improvements, use best practices and methodologies, and foster a culture of innovation and excellence.

· Drive change management activities to ensure the successful adoption of new processes and practices across the organization.

· Stay informed about industry best practices, emerging trends, and new technologies related to continual improvement, and make recommendations for their adoption where applicable.

Qualifications

Education / Certifications / Other

· Bachelor's degree in Business Administration, Computer Engineering, Operations Management, or a related field.

· 3-5 years of experience in process improvement, quality assurance, business analysis, or project management roles, preferably in an IT Operations industry within the corporate or government landscape.

· Foundational certification in a continual improvement best practices such as ITIL 4, Lean Six Sigma, Agile (e.g. Scrum or SAFe), CMMI for Services, ISO 9001 preferred. These certifications demonstrate proficiency in process improvement techniques and methods.

· Strong knowledge of continual improvement data collection, data mining, statistical analysis and data visualization tools such as Pareto Charts, Histograms, Value Stream Mapping, Ishikawa Diagrams and Root Cause Analysis.

· Experience leading cross-functional teams and driving change in a collaborative environment.

· Excellent analytical and problem-solving skills, with the ability to analyze complex processes and identify opportunities for improvement.

· Strong project management skills, with the ability to manage multiple projects simultaneously and prioritize

effectively.

Other key attributes include:

· Experience in supporting a large, complex IT environment for a Federal or State Government

· Familiarity with change management principles and practices to facilitate the adoption of new processes and practices across an organization

· Proficiency in continual improvement methodologies and tools such as Lean, Six Sigma, Kaizen, Value Stream Mapping, Root Cause Analysis, DMAIC (Define, Measure, Analyze, Improve, Control), PDCA (Plan, Do, Check, Act), etc.

· Proficient using M365 applications to include Visio. Advanced Excel to include pivot tables, calculations, and some basic scripting preferred.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2411214

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability