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FirstService Residential Administrative Assistant in Richmond, Virginia

Job Overview:

AsaPart-TimeAdministrative Assistant,you’llbe responsible forassistingto the administration and coordination ofall oftheday-to-day operations of an assigned Community Association including handling customer service functionandmaintainingcommunication with Board of Trustees and homeowners.

Your Responsibilities:

  • Provide excellent customer service andmaintainopen lines of communication with fellowassociates,homeownersand Board of Trustees

  • Have general knowledge and understanding of building systems and components

  • Log work requests in Connect and generate work orders for maintenance staff and/orcontractors

  • Update work order log with notes and action taken by vendors.

  • Close open work orders in system when complete by vendor. Work order is not considered completeunless the vendor has signed original work order and returned to office.

  • Update andmaintaincommunity information in Connect, including but not limited to theCommunity Web Site, Community Projects, ManagementReportsand all Association documents andforms

  • UtilizeConnect’sResident Alert featurein order tokeep homeowners apprised of Associationactivities and important updates, subject to Board authorization

  • Provide Manager with work order log for inclusion in Board package.

  • Such other duties and responsibilities as mayreasonably bedirected andrequired

Skills & Qualifications:

  • Minimum of 3 years business experience in an administrative capacity or related experience

  • Critical thinking, problem solving, judgement and decision-making abilities are necessary.

  • Proficiencyin computer programs like Microsoft Office, Outlook and Windowsrequired.

  • Ability to work with sensitive and/or confidential information.

Compensation :

$20.00 - $27.00/hour

Disclaimer Statement :

The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.

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