Description

ICF’s Training and Communication Team is seeking a motivated Senior Technical Writer/Videographer to support multiple scrum-based agile software development teams.  In this role, you'll work closely with members of the product team (product owner, business analysts, developers, training and QA) to develop quality documentation, videos, and other training resources. If you're a detail-oriented Tech Writer/Videographer, please apply!

Key *Responsibilities: *

• Design, build, write and maintain flexible and modular digital documentation and eLearning courses for role-specific training experience 

• Create short videos for technical learning content, including design, storyboard and voiceover 

• Ensure content is consistent across all deliverables 

• Consult with subject matter experts to obtain information required to complete assigned deliverables. 

Basic *Qualifications: *

• Associate's degree plus 8+ years of experience as a technical writer  

• One year of experience in: MS Office Suite, Adobe Captivate or similar software, Adobe Pro, Confluence, JIRA 

• One or more years of professional videography experience in Captivate or similar, to include creating and editing video content

• Must have reliable high-speed internet connection 

• Per Federal contract: must have resided in the United States for at least 3 of the previous 5 years; United States residency required; and must be able to obtain and maintain a Public Trust Clearance.  

Preferred *Qualifications: *

• Bachelor’s degree plus 5+ years of experience as a technical writer 

• Experience working on Agile development projects 

• Experience working in the healthcare industry and/or Federal government contracting experience 

• Ability to translate technical concepts into easily understood text, video, and/or graphics; ability to quickly comprehend technical concepts and explain these concepts to a non-technical audience 

• Experience working on a cross-functional, diverse and distributed development team in a remote capacity

• Ability to work independently and multitask on a wide variety of high-priority tasks simultaneously

• Excellent written and verbal technical communication skills

• Strong problem solving and structuring skills; time management skills; organizational skills and attention to detail 

• Experience working in a fast-paced software development environment 

• Expert-level skills in MS Office Suite

• Proficiency in creating video learning content.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$69,862.00 - $118,765.00

Nationwide Remote Office (US99)