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IBM ISV Success Manager in Research Triangle Park, North Carolina

Introduction

The IBM WW Ecosystem team is seeking innovative and driven ISV Success Managers (ISM) to join our ISV Build Ecosystem team. The ISM owns the ISV partner sell-with responsibilities for a set of partners to drive ISV and IBM Software growth into a diverse set of clients. A strong candidate will have software industry knowledge, technology sales experience, and proficiency in managing GTM strategies with ecosystem partners. The candidate should also be able to look at client business challenges to build and convey compelling value propositions on how ISV partner solutions can solve these challenges.

Your Role and Responsibilities

The ISM (ISV Success Manager) is responsible for the ISV (Independent Software Vendor) partner co-sell relationship with IBM and ensures that:

  • Clients and IBM sales teams understand the value of our ISV partner's joint solutions and how to engage.

  • Owns co-sell strategy with the partner relationship team on their aligned accounts.

  • ISV partners have knowledge of IBM products to drive net new client business.

  • Support IBM sellers in qualifying opportunities and recommending the right ISV solution to deliver positive outcomes for their clients.

Preferred Location: Research Triangle Park.

NAIWD24

USIWD24

Required Technical and Professional Expertise

  • Technology and/or partner sales experience; with emphasis on Data & AI, Automation, and Security software.

  • Proven record of consistently exceeding sales targets.

  • Initiative-taking decision maker, taking initiative and recognizing opportunities to create and expand partnerships.

  • Personally take responsibility to develop ISV business. Cultivate trusted relationships with CEOs, CIOs/ IT Directors / LOB (line of business) Executives and other Sr Executives. Facilitate closure of large/complex deals at assigned focused accounts.

  • Ability to manage sales opportunities via CRM across all sales stages.

  • Strong selling and opportunity qualifications skills.

Preferred Technical and Professional Expertise

  • Experience in partner or overlay sales roles -- building bridges and collaborating between partner and company field sales organizations to build mutual trust, sales enablement, and joint sales motions.

  • Ability to manage joint GTM success with ISV partners, including development and tracking of co-sell business activities.

  • Minimum 5 years' experience in IT sales, partner development, or channel sales.

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you. We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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