Systems Analyst

Salary $93,410.59 - $113,545.25 Annually Location City of Reno, NV Job Type Full-Time Job Number 512624 Department Technology Closing Date 7/14/2024 11:59 PM Pacific

Apply online and view all job openings at , https://www.reno.gov/government/departments/human-resources/jobs-recruitment. Please note, employers may close jobs on the website at any time.

Description

Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.

The City of Reno is looking for a Systems Analyst. The incumbent will be responsible for performing professional level information systems analysis duties in troubleshooting, configuring, and improving our digital workflow system. They will perform a variety of technical tasks relative to assigned areas of responsibility including account management, workflow configuration, and automation of tasks. The incumbent will also be responsible for related integrations into our Microsoft environment.

In addition to the above tasks, the incumbent will be responsible for cooperative support for the City of Reno's customer relations management (CRM) system, Service Now. Duties will include, but are not limited to, integrations to other existing enterprise applications using various APIs and other potential custom programming.

We have one anticipated vacancy in the Information Technology Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.

This isbothan internal and external recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees and an open competitive opportunity for all other qualified applicants.

Applicants must already be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Examples of Essential Functions

• Perform professional level information systems analysis duties in the development, installation and maintenance of software applications.
• Design and prepare test data and perform proper testing of computer programs; consult with staff and end-users to ensure programs meet specifications and expectations.
• Develop scripts and codes to prototype alternative access to relational databases.
• Develop custom reports from relational databases using various report writers.
• Respond to requests from users regarding system operations or hardware and software problems; modify program coding, provide solutions to operational problems or refer users to appropriate staff member.
• Provide user training for applicable software applications; develop user training manuals and written standards and procedures; update and maintain user and training manuals as needed.
• Provide supplementary support and security for various application servers.
• Administer local area network systems in assigned area; purchase, install, monitor and problem solve file servers, personal computers, peripheral equipment and related software.
• Analyze, install, maintain, and develop requirements for software applications; troubleshoot and rectify software problems; evaluate new software/hardware and recommend changes as needed; prepare and update user manuals and system documentation.
• Contact vendors for components, technical reference and/or services required for network expansion and maintenance.
• Manage, track, and maintain citywide software inventory and licenses.
• May provide department-specific technology, network, and communications support to a City depa tment.
• Perform related duties as required.

Minimum Qualifications

The following minimum qualifications are required to be met at the time of application.

Combinations of relevant work experience and education that are equivalent to the following are acceptable.*

Education:

• A Bachelor's degree (120 semester/ 180 quarter hours) from an accredited college or university with major course work in computer science, information systems or a related field.

*Each year of additional relevant work experience will substitute for one year (30 semester/ 45 quarter hours) of the education requirement.

Work Experience:

• One year of application programming and/or systems analysis experience.

*Bilingual candidates are strongly encouraged to apply.*

Examination Process: Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist ofonline assessments which include a Cognitive Abilities Test and an Employee Personality Profile; along with a Training and Experience evaluation (TandE) weighted as follows: Training and Experience Evaluation (TandE) = 70%

Cognitive Abilities Test = 30% Employee Personality Profile = Informational purposes only

Questions and Updates: Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 orcivilservice@reno.gov.

Background check and drug test are required.